Viva USA Inc.
Technical Writer - Hybrid
Viva USA Inc., Phoenix, Arizona, United States, 85007
Title: Technical Writer - Hybrid
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Mandatory skills:
Technical Writer Hybrid, Technical Writer graphic design, multimedia development, Agile development methodologies authoring tools, MadCap Flare, Adobe RoboHelp, Microsoft Word content management systems cybersecurity field, cybersecurity documentation, cybersecurity frameworks, NIST, ISO 27001
Description:
We are seeking a skilled and motivated Technical Writer to join our Cybersecurity team. In this role, you will be responsible for creating clear, concise, and accurate documentation for a variety of audiences, including technical staff, non-technical stakeholders, and end-users. You will play a critical role in ensuring that our cybersecurity policies, procedures, and systems are well-understood and properly implemented.
Skills Required
Knowledge of different cybersecurity frameworks (e.g., NIST, ISO 27001). Experience with graphic design and multimedia development. Familiarity with Agile development methodologies. Ability to work under pressure and meet deadlines. Proven experience as a Technical Writer, preferably in the cybersecurity field. Excellent written and verbal communication skills. Strong understanding of cybersecurity concepts and principles. Ability to work independently and as part of a team. Proficiency in authoring tools such as MadCap Flare, Adobe RoboHelp, or Microsoft Word. Experience with content management systems.
Experience Required
Develop and maintain a wide range of cybersecurity documentation, including: Policies and procedures System documentation User manuals and guides Training materials Incident response plans Security awareness materials Collaborate with cybersecurity team members to gather information and ensure technical accuracy. Translate complex technical concepts into clear and easy-to-understand language. Adhere to style guides and templates to ensure consistency and quality. Use a variety of authoring and content management tools. Manage documentation review and approval processes. Stay up-to-date on cybersecurity best practices and industry trends. Contribute to the development of knowledge base articles and FAQs. Assist with other cybersecurity-related tasks as needed.
Education Required
Bachelor's degree in English, Technical Writing, Computer Science, or a related field.
Education Preferred
Relevant certifications (e.g., CISSP, Security+) are a plus.
Note :
This is a hybrid role with 2-3 times on site per month. 8:00 AM - 5:00 PM Estimated Regular Hours/Week 40.00
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Rajkamal Krishnamoorthy, Phone No : 847-461-3635, Email: staffing10@viva-it.com
VIVA USA INC. 3601 Algonquin Road, Suite 425 Rolling Meadows, IL 60008 staffing10@viva-it.com | http://www.viva-it.com Remote working/work at home options are available for this role.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Mandatory skills:
Technical Writer Hybrid, Technical Writer graphic design, multimedia development, Agile development methodologies authoring tools, MadCap Flare, Adobe RoboHelp, Microsoft Word content management systems cybersecurity field, cybersecurity documentation, cybersecurity frameworks, NIST, ISO 27001
Description:
We are seeking a skilled and motivated Technical Writer to join our Cybersecurity team. In this role, you will be responsible for creating clear, concise, and accurate documentation for a variety of audiences, including technical staff, non-technical stakeholders, and end-users. You will play a critical role in ensuring that our cybersecurity policies, procedures, and systems are well-understood and properly implemented.
Skills Required
Knowledge of different cybersecurity frameworks (e.g., NIST, ISO 27001). Experience with graphic design and multimedia development. Familiarity with Agile development methodologies. Ability to work under pressure and meet deadlines. Proven experience as a Technical Writer, preferably in the cybersecurity field. Excellent written and verbal communication skills. Strong understanding of cybersecurity concepts and principles. Ability to work independently and as part of a team. Proficiency in authoring tools such as MadCap Flare, Adobe RoboHelp, or Microsoft Word. Experience with content management systems.
Experience Required
Develop and maintain a wide range of cybersecurity documentation, including: Policies and procedures System documentation User manuals and guides Training materials Incident response plans Security awareness materials Collaborate with cybersecurity team members to gather information and ensure technical accuracy. Translate complex technical concepts into clear and easy-to-understand language. Adhere to style guides and templates to ensure consistency and quality. Use a variety of authoring and content management tools. Manage documentation review and approval processes. Stay up-to-date on cybersecurity best practices and industry trends. Contribute to the development of knowledge base articles and FAQs. Assist with other cybersecurity-related tasks as needed.
Education Required
Bachelor's degree in English, Technical Writing, Computer Science, or a related field.
Education Preferred
Relevant certifications (e.g., CISSP, Security+) are a plus.
Note :
This is a hybrid role with 2-3 times on site per month. 8:00 AM - 5:00 PM Estimated Regular Hours/Week 40.00
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Rajkamal Krishnamoorthy, Phone No : 847-461-3635, Email: staffing10@viva-it.com
VIVA USA INC. 3601 Algonquin Road, Suite 425 Rolling Meadows, IL 60008 staffing10@viva-it.com | http://www.viva-it.com Remote working/work at home options are available for this role.