Senior business analyst

job summary: Randstad Digital is seeking a Senior Business Analyst for an exciting opportunity in Greensboro, NC. This position is a hybrid position that will be onsite 2-days per week. As a Senior Business Analyst, you will be involved in one or several of the following activities: stakeholder requirements elicitation, end-user studies, process definitions, pre-studies, modeling, and design to find the optimal solution and requirements management of our business and technical solutions as well as manage backlog items. In this role you will be expected to gain a deep understanding of our business goals and stakeholder needs when working with various local and global business processes, services, and solutions. location: GREENSBORO, North Carolina job type: Contract salary: $50 - 56 per hour work hours: 8am to 4pm education: Bachelors responsibilities: Handle customer contact to conduct requirements elicitationPerform end user studies and end user evaluation to secure that important user needs are met with the prototype or working solutionPerform prototyping, which is designed to meet user needs and goalsResponsible for securing that the requirements can be understood by both Business and IT and used by application development team.Document the requirements in Jira entries, support management of the backlog and running scrum ceremonies.Support the Test Lead with organizing and leading User Acceptance Demo and User Acceptance Test meetings as needed.Support prioritization of scope based on end user needs and business valueInitiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needsSupport the consistency with global processes and application usePropose changes that make the software product more efficient and/or reduce operation or maintenance costContinuously work to improve existing ways of workingFacilitate workshops locally or globallyLead business change initiatives Required Competencies: 8+ years of experience as a Business Analyst or Solutions Engineer working in an Agile environment with Agile methodologiesExperience using Confluence and Jira a mustExperience in creating and working with roadmap planningElicitation techniques knowledgeSoftware development and/or maintenance experience would be appreciatedExperience in application data modeling, activity diagrams is beneficialCCBA or CBAP certification is a plusAnalytical thinking and problem-solving mindsetConfident and detailed communication skills - both oral and written in English.Ability to run meetings and workshopsExcellent documentation skillsTeam player - must be able to work with people at different levels of the organization and in a global team Project experience in one or more of the following is a plus: Process developmentChange managementService developmentCRMTelematicsIdentity managementeBusiness qualifications: Experience level: ExperiencedMinimum 8 years of experienceEducation: Bachelors skills: Business Analysis (8 years of experience is required)Agile Methodology (8 years of experience is required)JIRA (8 years of experience is required)Confluence (4 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.