Client Solutions Architect

DescriptionPosition at Zones LLC.Company Overview:When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.This is a remote position - we prefer this person to be based in Dallas, TX. The candidate should have the ability to occasionally meet or work onsite, or travel to client or company locations as necessaryPosition Overview:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Client Solutions Architect is part of the Central Region solutions team dedicated to client accounts in the assigned region.  The CSA is accountable for initiating, leading and solutioning the following types of opportunities:Hardware and Software products for Data Center, Networking and SecurityProfessional and Managed Services opportunities across Digital Workplace, Cloud & Data Center, NextGen Networking and CybersecurityThis role is responsible for revenue growth through client acquisition, retention and satisfaction along with achieving operating/margin targets and continuous improvement. This will be achieved by:Understanding the client’s business, IT architecture, initiativesDeveloping deep and broad relationships with key client stakeholders Prospecting, leading the solutioning, and winning opportunities "This role requires travel to meet client's / partners at short notice (within 1-2 days). Though we expect travel to be around 50%, candidates should not have recurring travel constraints in order to meet these expectations for travel at short notice"What you’ll do as Client Solutions Architect:  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attend Sales Enablement sessions conducted by the respective teams. Provide added insights to the sales team on the products and services we are offering our clients. Evangelizing new technologies, solutions, methods & trendsWorking with the Sales team to identify opportunities proactively Pipeline management and forecasting of product and services revenue/GM for defined marketEnsuring a thorough understanding of Zones Product, Services and Solutions offerings, capabilities, differentiatorsQualifying the opportunity and doing a high level scoping so as to be able to bring in the right expertsBringing in the right solutioning experts, as necessary, to do the Discovery exercise with the client. Ensuring that the solutions team has all the right data points and insights to be able to create the winning solutionHaving a clear win-strategy, win theme and ensuring that the win themes are reflected in every interaction with the client as well as in our proposalWorking as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW.Develop pricing and create technical documents applicable to solution/service offeringEstablish and maintain strong relationships with key OEM and delivery partners and collaborating with them for specific pursuitsPrepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/optionsConduct design sessions, capabilities and solution presentations for customers and OEM partnersIdentify the key OEMs that are critical to Zones success specific to each accountCollaborate with OEMs to evangelize Zones’ offerings and capabilities and develop joint GoTo Market plans for specific accounts as well as the geographic area as a whole Influence OEMs to provide Deal Registration by communicating the value that Zones can provide Work with Delivery partners, when necessary, to ensure we get a winning priceWorking with ClientsAlign with the Client CIO/CTO agenda and establish and maintain relationships with key client stakeholders their organizationBuild and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional OpportunitiesPerform Short Term Billable Engagements to Keep Skill Set Sharp, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of EngagementsStrong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutionsEnsure Customer Satisfaction Levels with Stated Goal of 100%Working with TeamSupport other SAs sales Activities as appropriate utilizing your Subject Matter ExpertiseSupport other Geographic Areas and Practices as Needed based on Skillset, Demand, and AvailabilityKeep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal DeadlinesWhat you will bring to the team: Bachelor’s degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptableMinimum 10 years of experience in an IT Infrastructure Services space in the Enterprise environment and a minimum of 5 years in a pre-sales roleExcellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspectiveUnderstanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management.Professional, business-focused attitude and courteous manner towards clients, partners, and peersAbility to travel an average of 30% of the timeTechnology Focus and RequirementsFocused expertise in Networking with the ability to lead opportunities across other practice areas as well – Digital Workplace, Cloud, Data Center and Security (this is for the Dallas role. CCIE (or higher) certificationStrategy & technology consulting experience applying technology to strategic business problems around infrastructure, device management and end user computing.Core understanding of cloud-based computing and knowledge of industry leading offeringsCompensation: Qualified candidates can expect a salary range of $180,000 - $200,000.#LI-LM1#LI-RemoteZones offers a comprehensive Benefits package While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.