DevOps Engineer

DevOps Engineer Austin,Texas,United States Software and Services Apple’s Applied Machine Learning team has built platforms for several large-scale data science applications. We work on many high-impact projects that serve various Apple lines of business. We use the latest in open source technology and as committers on some of these projects, we are pushing the envelope. Working with multiple lines of business, we manage many streams of Apple-scale data. We bring it all together and extract the value. We do all this with an exceptional group of software engineers, data scientists, SRE/DevOps engineers, and managers. We are looking for a talented and dedicated senior engineer to join our team to bring passion for infrastructure and distributed systems to build world-class data platforms/products at a very large scale across cloud environments. Description You like to automate anything which you do and you document it for the benefit of others. You are an independent problem-solver who is self-directed and capable of exhibiting deftness to handle multiple simultaneous competing priorities and deliver solutions in a timely manner. Provide incident resolution for all technical production issues. Create and maintain accurate, up-to-date documentation reflecting configuration, and responsible for writing justifications, training users in complex topics, writing status reports, documenting procedures, and interacting with other Apple staff and management. Provide guidance to improve the stability, security, efficiency, and scalability of systems. Determine future needs for capacity and investigate new products and/or features. Strong troubleshooting ability will be used daily; will take steps on their own to isolate issues and resolve root causes through investigative analysis in environments where the candidate has little knowledge/experience/documentation. Administer and ensure the proper execution of the backup systems. Provide 24x7 on-call support to handle urgent critical issues. We are dedicated to the goal of building a culturally diverse and pluralistic team that reflects the multicultural variety of our customers. Minimum Qualifications BS in computer science with 5-7 years or MS plus 3-5 years experience or related experience. Key Qualifications Preferred Qualifications Experience operating and developing infrastructure and services in public cloud environments (AWS, or GCP). Experience with containers and container orchestration platforms such as Docker, Kubernetes or equivalent. Strong proficiency with Helm and Kustomize for managing Kubernetes applications and configurations through GitOps practices Experience with configuration management or Infrastructure as Code (IaC) tools such as Ansible, Terraform, and Crossplane is desired. Passionate about operational excellence through proper automation and engineering processes using programming languages such as Go, Python, Java, or other JVM languages Proficient in working with Linux or other POSIX operating systems, shell scripting, and networking technologies. Should be highly proactive with a keen focus on improving the uptime availability of our mission-critical services Excellent verbal and written communication skills, able to collaborate cross-functionally with program managers and engineering partners Comfortable working in a fast-paced environment while continuously evaluating emerging technologies Familiarity with logging and observability technologies such as Splunk and Prometheus or similar Validated software engineering experience and field in design, testing, source code management, and CI/CD practices. Education & Experience Additional Requirements • Position yourself as a go-to consultative resource and solution expert for Data Engineers and analysts. • Adaptable to prioritizing multiple issues in a high-pressure environment • Bonus: Design, implementation, and benchmarking of ML/deep learning algorithms Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) Apple Footer Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . 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