Genius - BMW

Description Genius - BMW Our company is looking to expand our sales force. We are searching for a passionate, motivated, and collaborative BMW Genius to join our team. Our genius program allows you to have a 3 month training period with extensive learning for high end customer service skills, communication skills, marketing, product knowledge and more After this training period you will have the opportunity to increase your income with a potential promotion to Client Advisor. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Quality and passion are what sets us apart from our competition. Our team members are our strongest asset and have contributed to the continued success of our organization. WHAT WE OFFER: Unlimited earning potential - Salary plus steady commission Medical and dental 401K Center employee lease Community outreach opportunities Ongoing online and offline training to help you grow, achieve your goals and enhance your product knowledge. Relocation assistance RESPONSIBILITIES: Product presentation and explanation, done by working with the Client Advisors and Sales Managers to keep clients in the showroom engaged and enthused. First configuration of the vehicle with the mobile customizer/iPad making a smoother transition from the Genius to the client advisors. Perform test drives with clients. Work with clients in the service drive, i.e. product questions, demonstration of features, and post op of delivery. Establish ongoing consultative relationship with customer by being available during business hours to answer questions. Tell customers about the BMW App, explain the benefits and offer to download onto their smartphone. Upgrade knowledge of BMW products and services by training on-the-job and participating in educational and development programs on and off site. Contribute to team effort and BMW customer-centered service philosophy. Create a positive first impression by greeting and serving the customer promptly and courteously. Professionally, courteously and respectfully interact with clients to provide a consistent premium customer experience building dealer sales loyalty. TRAITS OF AN IDEAL BMW GENIUS: The most successful BMW Geniuses share similar character traits; they tend to be: Highly motivated with strong enthusiasm for the BMW brand as well as an affinity for technology. BMW Geniuses enjoy going the extra mile for customers. People who are able to grasp and enjoy learning about BMW's latest technological advances. With this knowledge, BMW Geniuses become true product experts. Patient individuals who are able to communicate in non-technical terms with customers who may have very little technical knowledge. Confident people with strong interpersonal and relationship building skills who thrive on creating positive experiences for customers. Self-starter and motivated individuals that find ways to create better relationships with our guests, improve processes and grow the business. REQUIREMENTS: Experience in an upscale, retail or customer-centric environment preferred Hospitality, technical customer support and/or consumer electronic experience plus Undergraduate degree is preferred Excellent verbal and written communication skills, specifically when communicating via email Comfort in interacting with clients via phone and in-person Absolute passion about all things BMW, promote high quality brand image Knowledge Customer management software a plus Previous experience with BMW a plus Ability to handle a variety of tasks simultaneously When applicable, BMW required training must be successfully completed a condition of employment Valid Driver's License with a clean driving record is required It's an exciting time to be in the automotive industry, and BMW is leading the way in shaping the future of innovation Come explore a rewarding career with BMW. Apply today Qualifications: In order to be successful in this position, the individual must be able to perform each job responsibility satisfactorily, have a valid driver's license and acceptable driving record, complete a drug screening, background screening, and provide all government I-9 requirements. A combination of education, experience, and training is always considered. About Our Dealership: The Sewell Family of Companies takes pride in being a place where people love to work and love to do business. At Sewell, we recognize the value of continuous growth and the character of our team members. We believe every team member has a unique talent, and we are invested in helping them reach their full potential. Benefits : (Full-time team members are eligible after waiting period) Benefits include medical, vision and dental insurance, 401K retirement savings plan and company paid life insurance. Company paid short term disability, company paid TeleDoc and paid time off. Company paid continuing education and training, our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.