Think Tell Junction is hiring: Data Entry Customer Service in Dallas
Think Tell Junction, Dallas, TX, US
Job Description
Join Our Team as a Data Entry Clerk at Think Tell Junction
Think Tell Junction is seeking a detail-oriented and customer-focused Data Entry Customer Service Representative to join our team. This role combines accurate data entry with excellent customer service, ensuring that client information is processed efficiently and inquiries are handled promptly. The ideal candidate is organized, tech-savvy, and passionate about delivering exceptional service.
Responsibilities:
- Accurately input customer data into company systems and maintain database integrity.
- Respond to customer inquiries via phone, email, or chat, providing timely and accurate information.
- Resolve customer concerns and escalate issues to the appropriate departments when necessary.
- Verify and update customer information to ensure records are current and accurate.
- Maintain a high level of data confidentiality and comply with company policies.
- Assist in generating and reviewing reports related to customer interactions and data.
Qualifications:
- High school diploma or equivalent; additional certifications in customer service or data entry are a plus.
- Proven experience in data entry or customer service roles.
- Excellent typing skills with a focus on accuracy and speed.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and familiarity with CRM or data management systems.
- Strong problem-solving skills and ability to multitask in a fast-paced environment.
Benefits:
- Competitive hourly wage: $16 - $19 per hour.
- Opportunities for career development and growth.
- Comprehensive benefits package including health insurance and retirement plans.
- Flexible work environment that promotes a healthy work-life balance.
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday
Work Location: In person at our office in Dallas, TX.
If you are looking for a role that values precision and teamwork, apply today to join the Think Tell Junction family!