Indygo is hiring: Recruiter I in Indianapolis

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 30 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

A key measure of any great city is simply the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It’s literally what moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders; it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

*This position is on-site. We currently do not offer remote or hybrid options for this role.

*The salary range is $54,000-$65,000 annually, commensurate with education and experience.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Diversity: We promote, embrace, and value all individuals. 

Safety: We ensure safe and secure environments.  

Excellence: We strive for quality in everything we do.

Teamwork: We actively promote effective communication, collaboration, and partnerships. 

Respect: We value and treat all with dignity.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours/week
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date)
• Free on-site wellness clinic for employees and their families
• Retirement plan (401A and 457B)
• Tuition reimbursement
• Free IndyGo transportation for employees and their families
• Federal Loan Forgiveness Program

POSITION PURPOSE

Recruiter I is responsible for hiring strategies to meet the demands and hiring goals of IndyGo, with an emphasis on union positions such as Coach Operators and Mechanics. The incumbent will also support the talent acquisition process, from sourcing to selection, across all job classifications and grades and maintain a recruitment pipeline strategy for volume hiring needs.

*Please note this position is fully on-site and does not offer hybrid or work-from-home options.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. IndyGo will make reasonable accommodations to enable individuals with disabilities to perform these functions. A heavy emphasis in this role is placed on sourcing and recruiting talent for Coach Operators and Mechanics. You will utilize community relationships, research, and networking skills. The role requires proactive identification of active and passive talent through the execution of the recruitment plan and creative marketing for high-volume staffing. The position will also be responsible for placing and editing job advertisements in various media outlets, database management, internet resume mining, cold calling, local school/organization recruiting, and screening applicants.

ESSENTIAL FUNCTIONS

• Assists in the hiring goals by identifying, sourcing, recruiting, and screening highly qualified candidates
• Partners with hiring managers to build recruitment plans, clarify and create required job skills, create job descriptions and competencies, and use the best sourcing strategies and techniques for each job classification
• Aid in the development of interview questions upon request of the hiring manager
• Review resumes against job requirements, conduct candidate phone screens/assessments against qualifications, and present to hiring managers.
• Support the recruitment strategy by developing a pipeline that proactively funnels qualified candidates into the candidate pool.
• Collaborate with the Onboarding and Community Engagement Coordinator to coordinate new hire onboarding and build relationships with the community to source candidates by utilizing social media, competitive intelligence/research, sourcing tools such as employee referrals, diversity, local colleges, and other recruitment outreach.
• Tracks expenses as it relates to talent acquisition efforts; analyzes the effectiveness of the various efforts to improve the process continually.

SUPERVISORY RESPONSIBILITIES

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Associate degree with coursework in Human Resource Management, Organizational Development, I/O Psychology, or a related field required. Two years of relevant experience may be substituted in lieu of education. Bachelors preferred.
• A minimum of two (2) years of experience is required to include recruiting, interviewing, marketing, advertising composition, and interaction with the public; experience in a union environment is preferred.
• SHRM-CP or SHRM-SCP / PHR or SPHR certification preferred.
• Flexibility to work flexible hours both in peak season and as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

• Advanced knowledge and proficiency in using social media, job websites, internet research, data mining, and sourcing techniques.
• Advanced knowledge and proficiency in a variety of selection techniques, such as behavioral interviewing and adhering to employment compliance laws and regulations.
• Knowledge of employment tests and selection procedures.
• Knowledge and experience in human resources policies and processes, including but not limited to employee and labor relations, recruiting and selection, personnel files, compensation and benefits, performance, and development.
• Advanced proficiency using a computer and related technology, including proficiency with Microsoft Office, the internet, software applications, and complex spreadsheets and databases.
• Ability to communicate effectively with individuals and groups regarding corporation policies and procedures, using tact, patience, and courtesy in dealing with angry or upset individuals.
• Ability to process and analyze data.
• Ability to prioritize, organize, and manage tasks and time effectively required.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

• Ability to work in a deadline-oriented office environment.
• Ability to remain stationary at least 50% of the time.
• Some local travel may be required.

IndyGo is an Equal Opportunity Employer.