Retail Floor Manager Job at Hirefinder in Cincinnati

We are seeking a dynamic and motivated Retail Floor Manager to oversee daily operations and ensure an exceptional shopping experience for our customers. The ideal candidate will lead a team of associates, drive sales, and maintain high standards of store presentation, with a focus on customer service and engagement with children and teenagers.

Key Responsibilities:
- Supervise and coordinate daily retail operations, ensuring efficient workflow.
- Lead, train, and motivate sales associates to achieve performance goals, fostering a positive team environment.
- Monitor inventory levels and manage stock replenishment.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Manage interactions with children and teenagers, ensuring a safe and welcoming atmosphere.
- Organize and oversee activities or events that engage young customers.
- Implement visual merchandising standards to enhance product presentation.
- Analyze sales data and report on key performance metrics.
- Maintain a clean, organized, and safe store environment.
- Handle phone inquiries professionally, providing information and assistance to customers.
- Collaborate with upper management to develop promotional strategies and customer engagement initiatives.

Qualifications:
- Previous experience in retail management or supervisory role.
- Strong leadership and team-building skills.
- Excellent communication and customer service abilities.
- Ability to interact effectively with children and teenagers.
- Experience in conflict resolution and managing diverse customer interactions.
- Ability to analyze sales reports and make data-driven decisions.
- Flexible schedule, including weekends and holidays.

Benefits:
- Health, dental, and vision insurance. 
- Paid time off and holidays. 
- Opportunities for career advancement