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LanceSoft

Phlebotomist Floater - 1st Shift Job at LanceSoft in New Britain

LanceSoft, New Britain, CT, United States

Job Description:
  • The Phlebotomist III- Float represents the face of our company to patients who come to Client, both as part of their health routine or for insights into life-defining health decisions.
  • The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The Phlebotomist III- Float is responsible in providing coverage at multiple locations for multiple roles.
  • The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.
  • The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.
  • Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site.
  • Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.
  • They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.
  • The Phlebotomist III- Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.
  • In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.
  • The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.

Required Education
  • High school diploma or equivalent.
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience
  • Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  • Minimum 3 years in a PSC/IOP environment preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience.