Adecco is hiring: Customer Service Associate in New Kensington

Are you a customer service professional looking to begin and grow your career with a prestigious, well-established company? How about an entry level, temporary to hire opportunity working through Adecco at our client, MSA Bacharach, in New Kensington, PA? This is a 40 hour/week role which requires commuting to the client site. The Customer Service Associate position involves performing order entry transactions, inbound and outbound calling, building product knowledge base, and supporting MSA satellite offices.

Job Duties for the Customer Service Associate include, but are not limited to:

• Fulfilling various order entry transactions following departmental processes.

• Answering inbound and initiating outbound customer calls.

• Supporting MSA satellite offices.

• Building knowledge of all major product groups to properly support customer contacts.

• Using SAP, phone, and email.

Qualifications for the Customer Service Associate:

• Strong verbal and written communication skills

• Proficient in active listening to fully understand customers’ needs

• Excellent computer skills including MS Word and MS Excel

• Familiarity with SAP database system

• Expertise in handling multiple tasks in a high volume, fast paced work setting

• High School diploma or GED equivalent

Pay Rate = 19.23/hour

Rotating Schedule = Monday through Friday; 8:00AM-4:30PM and 8:30AM-5:00PM

Click “Apply Now” to be considered for this Customer Service Associate position in New Kensington, PA. We can’t wait to hear from you!

Pay Details: 19.23 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance