Customer Service Representative - Manufacturing (Mentor) Job at LHH Recruitment

LHH is partnered with a major client in Mentor that is in need of an Customer Service Representative. Past experience doing order intake in a manufacturing setting is required.

This position consist of order entry, checking inventory, following up on invoices, relationship building skills and more. This position does have light travel for two to three days, and this occurs five to six times per year. Strong communication and listening skills are a must, if you feel this opportunity is right for you, hit the “apply now” button immediately!

Responsibilities:

• Receiving orders from customers
• Data entry with an ERP system
• Answering customer questions and concerns
• Demonstrate product knowledge
• Light travel 5 to 6 times per year to various states

Qualifications:

• Ability to conduct a large number of inbound calls
• Past customer service experience in manufacturing required
• Data entry skills

Skills:

• Great interpersonal skills while fielding phone calls from customers
• A strong proficiency with computers, in particular with the Microsoft Office Products
• Focus on quality

Experience:

• Two years of experience performing Customer Service in a manufacturing setting is required

Employment Type:

• Direct hire

Compensation:

• $45,000 to $50,000 per year

Work Hours:

• 8:00am to 5:00pm Monday to Friday

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

 

Pay Details: $45,000.00 to $50,000.00 per year

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Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance