HYBRID Bilingual Customer Service Representative Job at TEKsystems in Canton

Description:

-Handles calls pertaining to payments for gas and utility bills

-Majority of calls will be inbound

-Answer calls from customers calling in with a question about their bill

-Take customers payments over the phone

-Talk with customers who missed a payment and are looking to have their utilities turned back on by making a payment

-Direct customers calling with other issues to the main call center line

Shift 3pm-11:30pm HYBRID schedule M-F

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.