Customer Service Job at Farmers Insurance Agency in Vancouver

Dont wait, take the next step in your career today. Farmers Insurance Agency in VANCOUVER, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Disability Insurance

Dental Insurance

Hands on Training

Vision Insurance

Life Insurance

Retirement Plan

Evenings Off

Mon-Fri Schedule

Career Growth Opportunities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Maintain knowledge of new products and services.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

A Property & Casualty insurance license is required.