Pattern Promotions is hiring: Customer Service Specialist in Atlanta
Pattern Promotions, Atlanta, GA, US
Job Description
Join Our Team at Pattern Promotions - Customer Service Specialist
About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation, and we are committed to staying at the forefront of the latest trends and technologies.
Position: Customer Service Specialist
Location: Atlanta, GA
Schedule: Weekends Off
Salary: $780 - $1,125 per week
Job Description: As a Customer Service Specialist at Pattern Promotions, you will be the main point of contact for clients, ensuring satisfaction by addressing inquiries and resolving concerns efficiently. You’ll work closely with internal teams to ensure a seamless customer experience, contributing to overall client retention and satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and in person with professionalism.
- Address and resolve customer issues promptly, escalating as needed.
- Manage order processing, shipping coordination, and returns.
- Maintain accurate records of customer interactions in databases.
- Collaborate with internal departments to enhance customer experiences.
- Provide feedback to improve customer service processes.
Qualifications:
- Strong communication and interpersonal abilities.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- High attention to detail and problem-solving skills.
- Time management skills to handle multiple priorities effectively.
- Experience in customer service is a plus but not required for entry-level candidates.
Benefits:
- Weekends off for a balanced work-life schedule.
- Competitive weekly salary ranging from $780 - $1,125.
- Excellent growth opportunities within our company.
- Supportive and innovative work environment.
- Ongoing training and professional development to advance your career.
If you’re ready to launch your career in Customer Service Specialist with a company that values innovation and growth, apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.