Customer Service Specialist Job at UNION Savings BANK in Freeport

Customer Service Specialist

Full Job Description:

Looking for a new opportunity? Join a company where we are one team. We value honesty and clarity. We embrace understanding and resourcefulness. We believe in the strength of collaboration. We are UNION Savings BANK.

We are looking for a self-starter who enjoys meeting and helping others to fill the role of part-time Customer Service Specialist at our Freeport Illinois branch. Must be results oriented and willing to learn. Join a team that cares about you! The UNION Savings BANK work family builds meaningful and positive relationships every day with each other, our customers, and our community. Join a team where we listen to your ideas and are invested in your personal growth and development.

Customer Service Specialist Responsibilities Include:

• Being able to communicate with professionalism and empathy while supporting customers and teammates.
• Owning the customer experience with a focus on positive outcomes.
• Performing operational activities such as helping customers and processing transactions.
• Possessing common sense, people skills.
• Willing to pitch in and work for the good of the team.
• Dependability is a core component of this position.

Education and Experience:

• High school diploma or equivalent.
• Willing to train the right candidate.
• Some banking preferred.

Schedule:

• Part-time, consistent hours and scheduling.
• Schedule flexibility available. Must be able to work on Tuesdays and Thursdays.
• Includes Saturday morning hours.

We are a local community bank in Northern Illinois with offices in Belvidere, Mount Morris and Freeport.

If you’d like to learn more, APPLY NOW, and start your career today!

EOE/M/F/Disabled/Vet