Customer Service Representative Job at Lee's Air Conditioning Company in La

Lee’s Air Conditioning, Co., is looking for a Customer Service Representative to join our team. This person will work to support the daily operations of the office. 

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Responsibilities:

• Field inbound communications - Answer phone calls/general email inquiries/text messages.
• Data entry – Collect and enter customer information
• Arranging appointments – Scheduling customers appointment.
• Updating Call Logs – Track and update call logs in software programs.
• Organize internal resources - Maintain processes to keep files easily accessible.
• Liaise with visitors - Act as point person for office guests.
• Maintain clear and concise communications - with department managers, employees, and company customers. 

Requirements:

• Previous experience handling office responsibilities and experience in customer service
• Strong organizational, communication, and time-management skills
• Ability to work in a fast-paced environment 
• Positive, high-energy attitude
• High attention to detail with the ability to complete tasks and follow through
• Excellent written and verbal communication skills
• Self-directed and able to work without supervision
• Knowledge in Microsoft Office (Outlook, excel and word)

Lee’s Air Conditioning, Co. benefits include health insurance, 401k, bonus program, paid holidays, and vacation days. 

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