Master Principal Sales Consultant, Customer Success Services Job at Idaho State

Master Principal Sales Consultant, Customer Success Services at Oracle in Boise, Idaho, United States Job Description Job Description Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and experienced implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development. As a Master Principal Sales Consultant you will help craft technical strategies and solutioning to drive the successful delivery of CSS professional services engagements. You will help plan and architect consulting services using standard methodologies, proactively guiding our customers through the strategic and technical facets of their Cloud transformation journey. Your previous experience with cloud and hybrid cloud architecture, enterprise technology implementation, strategy development, and customer advocacy will play a critical part in your day-to-day work driving success at our most critical customers. A successful Master Principal Sales Consultant uses their relationship management skills and technical depth to effectively communicate at all levels of the organization. Career Level - IC5 Responsibilities + Accelerate customer adoption of Oracle Cloud solutions providing technical consulting, guidance, run & maintain services, and business transformation strategies. + Advocate for customer needs in order to overcome adoption blockers and drive new services feature development. Lead across multiple work streams and teams to maintain customer momentum. + Develop strategic relationships with collaborators (particularly C-Suite and IT team) to understand a customer's business and develop strategic roadmaps + Plan for customer events and launches, partnering with organizations to ensure customer success during critical moments. + Develop standard processes and assets based on takeaways from customer engagements to support outbound initiatives to accelerate cloud adoption. + This position will require the ability to travel 25% or more as needed. Minimum qualifications: + Bachelor's degree in CS, Engineering, related technical field or equivalent practical experience. + Previous experience building cloud products and/or solutions. + Experience with Enterprise Applications such as ERP, CRM, HCM, SCM, etc. + Experience supporting customers in one of the following: IT Consulting, cloud operations (launch and capacity planning, product releas To view full details and how to apply, please login or create a Job Seeker account