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Mondo

Technical Business Analyst Job at Mondo in Goldsboro

Mondo, Goldsboro, NC, United States


Overview:

We are seeking a highly skilled and personable Technical Business Analyst to join our team and play a key role in the implementation of a new ERP system. This position offers an exciting opportunity to work with Epicor's Kinetic ERP (version 11 and up), collaborate with cross-functional stakeholders, and contribute to transforming business operations.

Key Responsibilities:

  • Collaborate with stakeholders to gather, document, and analyze business requirements for the Epicor Kinetic ERP implementation.
  • Serve as a liaison between technical teams, business units, and clients to ensure clear communication and alignment on project goals.
  • Perform data mapping, system configuration, and process optimization to support the transition from Dataflow to Epicor Kinetic.
  • Leverage SQL and C# to analyze, customize, and troubleshoot ERP functionalities.
  • Participate in workshops and training sessions to guide teams through Epicor Kinetic features and functionality.
  • Conduct gap analysis between existing processes and the new ERP system to identify opportunities for improvement.
  • Prepare detailed technical documentation, including system workflows and user guides.
  • Support testing and validation phases, ensuring smooth deployment and adoption of ERP functionalities.

Qualifications:

  • 5-7+ years of experience as a Business Analyst, with a focus on ERP implementation and optimization.
  • Hands-on experience with Epicor Kinetic ERP (version 11 and up) is required.
  • Proficiency in SQL and C# for data analysis and ERP customization.
  • Strong business acumen and proven ability to gather and translate requirements into actionable solutions.
  • Excellent communication skills with the ability to work effectively with stakeholders, technical teams, and clients.
  • A collaborative, humble, and solutions-oriented personality with no ego.

Nice to Have:

  • Experience working in the manufacturing industry is a plus.