Mondo
Technical Business Analyst Job at Mondo in Goldsboro
Mondo, Goldsboro, NC, United States
Overview:
We are seeking a highly skilled and personable Technical Business Analyst to join our team and play a key role in the implementation of a new ERP system. This position offers an exciting opportunity to work with Epicor's Kinetic ERP (version 11 and up), collaborate with cross-functional stakeholders, and contribute to transforming business operations.
Key Responsibilities:
- Collaborate with stakeholders to gather, document, and analyze business requirements for the Epicor Kinetic ERP implementation.
- Serve as a liaison between technical teams, business units, and clients to ensure clear communication and alignment on project goals.
- Perform data mapping, system configuration, and process optimization to support the transition from Dataflow to Epicor Kinetic.
- Leverage SQL and C# to analyze, customize, and troubleshoot ERP functionalities.
- Participate in workshops and training sessions to guide teams through Epicor Kinetic features and functionality.
- Conduct gap analysis between existing processes and the new ERP system to identify opportunities for improvement.
- Prepare detailed technical documentation, including system workflows and user guides.
- Support testing and validation phases, ensuring smooth deployment and adoption of ERP functionalities.
Qualifications:
- 5-7+ years of experience as a Business Analyst, with a focus on ERP implementation and optimization.
- Hands-on experience with Epicor Kinetic ERP (version 11 and up) is required.
- Proficiency in SQL and C# for data analysis and ERP customization.
- Strong business acumen and proven ability to gather and translate requirements into actionable solutions.
- Excellent communication skills with the ability to work effectively with stakeholders, technical teams, and clients.
- A collaborative, humble, and solutions-oriented personality with no ego.
Nice to Have:
- Experience working in the manufacturing industry is a plus.