Business Process Analyst Job at Renuity in Matthews

Overview:

Renuity is seeking a collaborative and experienced Business Process Analyst to join our team. The Business Process Analyst, you will be tasked with reviewing business processes, documenting the processes, making recommendations for process improvements, and developing Standard Operating Procedures. To ensure success in this role, you should demonstrate sound knowledge of process mapping and process engineering with proven examples of how you have helped improve a business within a relevant industry. An accomplished business process analyst will be someone whose expertise translates into the realization of our business's long-term objectives through a deep understanding of process workflows, knowledge, and a passion for growth and expertise translates into the realization of our business's long-term objectives through a deep understanding of process workflows, knowledge and a passion for growth and for driving change.

What We Offer:

• Competitive salary commensurate on skills and experience
• Full benefits package including health, vision, dental and 401k match
• Paid time off and holidays?
• Work with a team of talented, professional, and fun individuals who enjoy what they do

Benefits:

Insurance: Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, and disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account, Dependent Care Flex Spending Account

Paid Holidays & Retirement Plans: 401k Matching

What You'll Do:

• Evaluating existing business processes
• Creating Process Manuals
• Coordinating testing activity during implementation
• Delivering training related to new process changes to support change management
• Analyzing process improvement opportunities leveraging available data?
• Determining and outlining business process improvements
• Coordinating business process improvement strategies with internal stakeholders
• Analyzing and monitoring implemented changes to business processes and adjusting as needed
• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management
• Presenting progress reports and integrating feedback
• Revising and updating procedures and policies
• Collaborating with IT developers, as well as the operations teams to enhance operational efficiencies and customer service
• Identifying our field operations needs and taking proactive steps to maintain positive experiences and help the businesses improve their Fulfillment processes

What You'll Bring:

• Bachelors degree in business management, operations, project management or a related field
• At least 2 years' experience in business process management in a related industry
• Extensive experience in gathering and interpreting customer requirements for operational processes
• Lean Six Sigma/ Total Quality Management training or certification
• Proficiency in business management or process mapping software
• Exceptional leadership, collaboration, and communication skills
• Superb recordkeeping, time management, and organizational skills
• Advanced analytic and problem-solving skills
• Proficiency in MS Office and Asana
• Knowledge of LucidChart / Visio / Blueworks Live?
• Exceptional interpersonal skills and a client-centered approach
• Excellent presentation and public speaking skills
• Excellent interpersonal communication skills and establishing professional rapport
• Good problem-solving skills

Working at Renuity

Its a lifestyle, our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. Thats why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021?list of Americas Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida Home Base location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.

We, at Renuity strive to instill and maintain these core values, by being:

Collaborative We get farther, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork

Innovative We challenge industry norms and take intelligent risks to discover better ways to serve our customers

Principled We do the right thing no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly

Enthusiastic We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners

Value-Driven We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live a culture where everyone thinks and acts like an owner

We hope this information is helpful to you in making the right decision when choosing your next employer!

Renuity, LLC provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.