IT Business Systems Analyst Job at Apellis in Waltham

Position Summary:

This role serves as the technology business partner for Commercial and Medical Affairs to support, solution and implement innovative processes, systems, and systems improvements to promote overall organizational efficiency and effectiveness. The role will be responsible for business relationships, business requirements, business process definition/documentation, and system support management.

Position will work with all levels of the business including business partners, technology teams, and external vendors. This position will focus on understanding business needs, system solutioning, business process documentation and business requirements, implementing and supporting Commercial and Medical Affairs solutions.

Key Responsibilities Include:

• Represent IT as the business analyst and technical SME across the Commercial and Medical Affairs business functional areas.
• Partner with Commercial and Medical to understand business needs and identify solutions that align to overall business strategies. Review, analyze and evaluate business systems and user needs.
• Responsible for business systems consulting, project planning, prioritization, and implementation of deliverables, including implementations and operations.
• Develop process documentation (current and to-be).
• Document system, functional and business requirements, and objectives for business initiatives.
• Technical SME for system activities for the system(s), enhancements, and integration projects. Coordinates support activities across vendor(s).
• Interfaces with external vendors at all levels to manage the relationship and ensure the proper delivery of services.
• Identify and troubleshoot operational issues and system issues.
• Provide IT system support, including vendor operational and maintenance and oversight to the vendor's SLAs.

Education, Registration & Certification:

• Bachelor's degree in computer science, technology, or related disciplines required.

Experience:

• Experience with business process development and gap analysis, and business process mapping efforts.
• Experience in working with software vendors for support and maintenance.
• Experience designing, deploying and maintaining cloud-based applications.
• Experience with Veeva Vault MedComms, PromoMats, and CRM is highly preferred, as well as other commercial, medical education and collaboration platforms.
• Strong Commercial and Medical Affairs business acumen.
• 5+ years in a pharmaceutical/biotech or related environment required.

Skills, Knowledge & Abilities:

• Must be able to demonstrate the ability to adapt and manage with different levels of ambiguity.
• Self-motivated and passionate to learn and adopt new technology and methodologies.
• Team-oriented and generous in sharing knowledge and enabling others.
• Reliable, consistent, and proactive.
• Capable of day-to-day problem solving and taking responsibility for decisions.
• Customer Service oriented with attention to detail and quality.
• Must be able to effectively prioritize and plan. Ability to address multiple projects and adapt to changing priorities.
• Strong communication and facilitation skills to develop consensus, clarity, and decision-making.
• Ability to communicate and work independently with cross-functional/inter-departmental teams and within the framework of the IT organization.
• Understanding of technical IT issues to enable discussions with internal and external technical specialist.
• Ability to create and build strong business partnerships across the organization.
• Proficient in Microsoft Word, Excel, PowerPoint and other applications.

Physical Demands and Work Environment:

• This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel Requirements:

• Up to 20% travel expected.

Benefits and Perks:

Apellis offers a comprehensive benefits package, including a 401(k) plan with company match, inclusive family building benefits, flexible time off, summer and winter shutdowns, paid family leave, disability and life insurance, and more! Visit https://apellis.com/careers/ to learn more.

Company Background:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical company that combines courageous science and compassion to develop life-changing therapies for some of the most challenging diseases patients face. We ushered in the first new class of complement medicine in 15 years and now have two approved medicines targeting C3. These include the first and only therapy for geographic atrophy, a leading cause of blindness around the world. With nearly a dozen clinical and pre-clinical programs underway, we believe we have only begun to unlock the potential of targeting C3 across many serious diseases.

For more information, please visit http://apellis.com or follow us on Twitter and LinkedIn

EEO Statement:

Apellis is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Apellis strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, marital status, AIDS/HIV status, smoker/nonsmoker, and occupational pneumoconiosis or any other characteristic protected under applicable federal, state or local law.

For San Francisco postings: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.