Clinic Manager, RN Job at Wellnest Fertility in Ogden

About Us

Wellnest Fertility is driving the next-generation fertility care movement, fundamentally changing how fertility services are practiced, delivered, and experienced.

About the Clinic Manager, RN:

As the Clinic Manager at Wellnest Fertility, you will play a crucial role in ensuring the smooth operation and administration of our fertility clinic. Your primary responsibilities will include overseeing facility management, managing work schedules, and ensuring exceptional patient experiences. You will lead the clinic staff, handle general administrative duties, and act as a backup to the IVF Nurse Coordinator when needed.

Location: Please note, this position requires physical onsite presence at our Ogden, UT clinic. This role will start as remote and transition to onsite in January 2025.

Role Responsibilities:

• Operational Excellence + Leadership

  • Oversee and manage all day-to-day operations of the fertility clinic, ensuring efficient and effective clinic workflows.
  • Supervise and lead clinical and administrative staff, including nurses and medical assistants, fostering a positive and collaborative work environment.
  • Develop, implement, and maintain clinic policies and procedures in line with best practices and regulatory standards.
  • Manage clinic resources effectively, including equipment, supplies, and staffing, to ensure optimal operation and patient care.
  • Monitor clinic performance metrics and implement strategies for continuous improvement.
  • Conduct regular staff meetings and training sessions to ensure adherence to clinical protocols, quality standards, and best practices.
  • Act as a liaison between clinical staff and administrative leadership, facilitating communication and collaboration.
  • Address patient complaints and concerns in a timely and empathetic manner, ensuring patient satisfaction.
  • Participate in the recruitment, hiring, and onboarding of clinical and administrative staff.
  • Conduct performance evaluations and provide constructive feedback to team members.
  • Collaborate with the finance department to manage clinic budgets and expenses, ensuring financial efficiency.
  • Coordinate with external vendors and service providers for clinic operations and maintenance needs.

• Facility Management

  • Oversee facility maintenance, ensuring a clean, safe, and welcoming environment for patients and staff.
  • Manage work schedules of clinic employees, ensuring adequate coverage and optimal workflow.
  • Ensure compliance with health and safety regulations, including infection control and risk management protocols.

• Temporary IVF Nurse Coordinator Duties

  • During the initial launching phase of IVF services at Wellnest Fertility, the Clinic Manager may be required to temporarily serve as an IVF Nurse Coordinator. These duties may include:
  • Serve as the primary point of contact for patients undergoing IVF, FET, and Egg Freezing cycles, providing support and guidance throughout the treatment process.
  • Coordinate logistical aspects of IVF cycles, including medication management, ultrasound appointments, and laboratory procedures, ensuring alignment with the patient's personalized treatment plan.
  • Collaborate with healthcare providers, embryologists, and other team members to optimize cycle timelines.
  • Educate patients on the various stages of IVF cycles, including ovarian stimulation, oocyte retrieval, embryo transfer, and post-procedural care.
  • Once a full time IVF Nurse Coordinator has been hired, act as a backup to the Cycle Coordinator RN, providing assistance and support during various stages of fertility treatments as needed.
  • Coordinate patient appointments, consultations, diagnostic tests, and procedural visits, ensuring adherence to treatment plans and timelines.
  • Collaborate with internal teams to facilitate efficient communication and coordination of patient cycles

Requirements:

• Active, unencumbered Registered Nurse (RN) licensure in the state where the clinic is located.
• A minimum of 2 years of experience in an Obstetrics & Gynecology or Reproductive Medicine setting required, preferably with experience as an IVF coordinator.
• Current and valid BLS certification.
• Strong leadership and management skills with the ability to effectively lead and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external stakeholders.
• Proficiency in electronic medical records systems, Google Workspace, and Microsoft Office Suite.
• Knowledge of healthcare regulations, compliance requirements, and best practices in fertility clinic operations.
• Strong analytical and problem-solving skills with the ability to make sound decisions in a fast-paced environment.
• Attention to detail and ability to prioritize tasks effectively.
• Commitment to providing high-quality patient care and ensuring patient satisfaction.

Compensation:

We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $87,000 - $130,000 annually. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.