Pharmacy Cashier Job at Southeast Mississippi Rural Health Initiative Inc in Hat

Job Summary:

As a Pharmacy Cashier you will be responsible for greeting pharmacy patients when they arrive, answering general questions they may have, and completing their transactions efficiently. You will also be responsible for any other job duties assigned by the Director of Pharmacy. This individual will serve as a member of a service conscious Pharmacy team that consistently builds relationships with customers of all ages, cultures, and religions by exceeding their expectations and providing safe, accurate and efficient care.

Job Responsibilities:

• Greet customers by providing friendly and professional experience
• Operating cash register, processing transactions, and counting cash
• Using pharmacy computer systems to check prescription status, bagging, and hanging up prescriptions
• Answer the telephone, and take accurate messages if the pharmacist is not available
• Balance the cash drawer each morning and afternoon
• Collect the correct fees from patients at the time of visit
• Reporting prescription errors to the pharmacist on duty
• Keep the pharmacy clean, stocked, and organized
• Effectively maintain filing records daily
• Complete end of the day reports and checking deposit slip with activity report
• Verifies patient and prescription information before selling medications to customers
• Ensures confidentiality by abiding by applicable laws, regulations, and SEMRHI policies when working with Protected Health Information
• Respects the customer's privacy, dignity, and cultural beliefs in all interactions
• Maintains composure under pressure while displaying ownership in addressing customer issues
• Uses critical thinking skills to determine if the customer's concern can be resolved at the window, or if it must be escalated to the Pharmacist for resolution
• Daily site maintenance activities consist of cleaning and maintaining automated prescription processing equipment, cleaning and organizing the employee's work area, and frequently checking the lobby area for cleanliness.
• Builds a positive team atmosphere by showing initiative, developing mutually beneficial working relationships with peers, making significant on-going contributions to achieve organizational goals, and objectively evaluating feedback from others.
• Maintains prompt and regular attendance
• Performs related work, as assigned

Education / Experience:

• High School diploma or equivalent
• Ability to calculate basic math
• Customer service experience in pharmacy setting preferred
• Excellent communication skills
• Must be able to work a flexible schedule by arriving early and/or working late

Physical and Other Requirements:

• Must continuously listen, visualize, have dexterity and eye-hand coordination
• Ability for simple grasping, speed work
• Must frequently stand, squat, reach, use both right and left forearm rotation and walk
• Must occasionally kneel, twist, have the ability to grasp firmly, lift and carry, push and pull in excess of 10 lbs.
• Ability to perform repetitive tasks with attention to detail within specified time periods