QC Supervisor - Warehouse Operations Job at Prenetics in Charlotte

Prenetics (NASDAQ:PRE), a leading health sciences company, is dedicated to advancing consumer and clinical health. Our consumer initiative is led by IM8, a new health and wellness brand, and Europa, one of the top sports distribution companies in the USA. Our clinical division is led by Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, focused on multi-cancer early detection technologies. This is followed by ACT Genomics, which has achieved FDA clearance for comprehensive genomic profiling of solid tumors, and CircleDNA, which uses NGS to offer comprehensive DNA tests. Each of Prenetics’ units synergistically enhances our global impact on health, embodying our commitment to ‘enhancing life through science’.

Europa is a subsidiary of Prenetics (NASDAQ: PRE), a leading health sciences company that is listed on the Nasdaq and is dedicated to advancing consumer and clinical health. As one of the top sports and wellness supplements distributors in the USA, Europa plays a key role in Prenetics' consumer initiative, which is led by IM8, a new health and wellness brand co-founded with David Beckham. With a long-standing reputation in the industry, Europa is focused on revitalizing its product offerings and distribution network to meet the evolving needs of consumers. Prenetics’ acquisition of Europa strengthens its position as a leader in the health and wellness industry, opening up new growth opportunities and innovation.

We are seeking a detail-oriented and highly organized Quality Control Supervisor to oversee warehouse quality and compliance in our 3PL warehouse operations. This role requires experience spanning warehouse kitting, outbound fulfillment, returns handling, GMP compliance, and quality assurance procedures. The QC Supervisor will ensure adherence to FDA regulatory and company standards, driving operational excellence and customer satisfaction through defect-free operations.

Key Responsibilities

Quality Compliance

• Oversee kitting operations to ensure compliance with protocols, and assembly standards.
• Manage and confirm proper LOT documentation management for inventory control and regulatory compliance, especially during kitting operations and special projects.
• Ensure adherence to GMP (Good Manufacturing Practices) and sanitary practices during product kitting, handling, and warehouse operations.
• Collaborate with the operations team to develop and enforce QA/QC protocols, including training staff on compliance and best practices.

Returns Management

• Supervise the returns process, including inspection and documentation to determine product disposition
• Maintain accurate records of returned items and ensure timely reporting for compliance and inventory adjustments.
• Develop and implement procedures to improve efficiency and accuracy in handling returns.

Fulfillment QA Oversight

• Conduct audits of outbound orders to verify accuracy and quality of packages before shipment.
• Identify and resolve discrepancies in outbound orders, ensuring timely corrective actions.
• Work closely with the fulfillment team to enhance accuracy and customer satisfaction through continuous improvement initiatives.

Team Leadership

• Supervise and train staff, ensuring a clear understanding of roles, responsibilities, and quality standards.
• Collaborate with cross-functional teams to address quality concerns and implement solutions.
• Provide regular reports and updates to the Operations Manager on QC metrics, compliance status, and team performance.

Requirements

Education & Experience

• Minimum of 3 years of quality control or QA experience in a warehouse, distribution, or manufacturing environment, preferably in the dietary supplements, food, or pharmaceutical industry.
• Experience with FDA LOT control, GMP standards, and QA procedures is required.

Skills & Competencies

• Strong knowledge of FDA regulations, GMP compliance, and inventory LOT tracking systems.
• Excellent attention to detail with the ability to identify and address quality issues effectively.
• Strong leadership and team management skills, with the ability to train and motivate employees.
• Excellent written and verbal communication skills.
• Analytical mindset with problem-solving abilities and a focus on continuous improvement.
• Fully bilingual in English and Spanish

Working Conditions

• Majority of time spent in a warehouse environment, with occasional office work.
• Must be able to lift up to 25 lbs and stand for extended periods.

Benefits

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.