University of California-Berkeley
Intake Advisor (4544U) Haas School of Business #74584
University of California-Berkeley, Berkeley, California, United States, 94709
About Berkeley
At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our
Guiding Values and Principles ,
Principles of Community , and
Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. The Haas Undergraduate Program Office (UGPO) is part of the larger Haas Undergraduate Programs. There are four distinct undergraduate programs within the Haas School of Business: Spieker Undergraduate Business Program, Global Management Program, Robinson Life Sciences, Business, and Entrepreneurship Program (LSBE), and Management, Entrepreneurship, and Technology Program (M.E.T.). The Undergraduate Program Office has three distinct teams: Admissions, Academics, and Student Affairs who support the undergraduate business students. The team created a set of values together rooted in collaboration and support for one another. Application Review Date
The First Review Date for this job is: December 9, 2024. Responsibilities
The Intake Advisor is the first point of contact for students requesting Haas Undergraduate Program services. The Intake Advisor oversees Haas Undergraduate in-person and virtual front desks and Haas email advising services. Additionally, Intake Advisors clarify general College and major policies and procedures, provide guidance on petition and form submissions, and help students assess whether to make an appointment with a Haas College Advisor or other resource on campus. The role requires a broad understanding of administrative functions and technical problems involved in a fast-paced, academic advising office at a large public university. Manage and staff the reception area and maintain a professional and positive attitude when responding to inquiries, requests, or complaints from students, parents, faculty, or staff. Create communication strategy (important events, dates, deadlines) for reception area, along with signage for closures. Apply general advising concepts to identify students' needs, provide prescriptive academic assistance with academic requirements, and provide referrals to Haas Academic Advisors, Haas Admissions Advisors, Haas Student Affairs staff, Deans, and/or other appropriate campus resources. Listen to and empathize with students experiencing a wide range of difficulties. Work with student workers to assist students in understanding college and major degree requirements. Explain deadlines and general College/Major policies. Communicate University and College rules and regulations. Review and process petitions and forms that may require additional collaboration and communication with campus partners. Refer students to Haas Advisors for more complex issues. Monitor and evaluate students' progress of academic requirements. Communicate and exchange information with other units of the organization and make referrals to help students with their academic program. Actively contribute to a team environment that fosters and promotes a culture of diversity, equity, inclusion, justice, and belonging (DEIJB). Other duties as assigned. Required Qualifications
Basic knowledge of advising and counseling techniques. Skills in judgment and decision-making, problem solving. Ability to multi-task. Strong written and verbal communication skills, including active listening. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications
Knowledge of departmental/school/college courses and majors. Knowledge of department/school/college policies, procedures, and requirements. Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's
Compensation & Benefits
website. The budgeted hourly range that the University reasonably expects to pay for this position is $26.92 - $36.21. This is a 75% full-time (30 hours per week), career position that is eligible for full UC benefits. This position is non-exempt and paid bi-weekly. How to Apply
To apply, please submit your resume and cover letter. Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our
Guiding Values and Principles ,
Principles of Community , and
Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Departmental Overview
UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. The Haas Undergraduate Program Office (UGPO) is part of the larger Haas Undergraduate Programs. There are four distinct undergraduate programs within the Haas School of Business: Spieker Undergraduate Business Program, Global Management Program, Robinson Life Sciences, Business, and Entrepreneurship Program (LSBE), and Management, Entrepreneurship, and Technology Program (M.E.T.). The Undergraduate Program Office has three distinct teams: Admissions, Academics, and Student Affairs who support the undergraduate business students. The team created a set of values together rooted in collaboration and support for one another. Application Review Date
The First Review Date for this job is: December 9, 2024. Responsibilities
The Intake Advisor is the first point of contact for students requesting Haas Undergraduate Program services. The Intake Advisor oversees Haas Undergraduate in-person and virtual front desks and Haas email advising services. Additionally, Intake Advisors clarify general College and major policies and procedures, provide guidance on petition and form submissions, and help students assess whether to make an appointment with a Haas College Advisor or other resource on campus. The role requires a broad understanding of administrative functions and technical problems involved in a fast-paced, academic advising office at a large public university. Manage and staff the reception area and maintain a professional and positive attitude when responding to inquiries, requests, or complaints from students, parents, faculty, or staff. Create communication strategy (important events, dates, deadlines) for reception area, along with signage for closures. Apply general advising concepts to identify students' needs, provide prescriptive academic assistance with academic requirements, and provide referrals to Haas Academic Advisors, Haas Admissions Advisors, Haas Student Affairs staff, Deans, and/or other appropriate campus resources. Listen to and empathize with students experiencing a wide range of difficulties. Work with student workers to assist students in understanding college and major degree requirements. Explain deadlines and general College/Major policies. Communicate University and College rules and regulations. Review and process petitions and forms that may require additional collaboration and communication with campus partners. Refer students to Haas Advisors for more complex issues. Monitor and evaluate students' progress of academic requirements. Communicate and exchange information with other units of the organization and make referrals to help students with their academic program. Actively contribute to a team environment that fosters and promotes a culture of diversity, equity, inclusion, justice, and belonging (DEIJB). Other duties as assigned. Required Qualifications
Basic knowledge of advising and counseling techniques. Skills in judgment and decision-making, problem solving. Ability to multi-task. Strong written and verbal communication skills, including active listening. Bachelor's degree in related area and/or equivalent experience/training. Preferred Qualifications
Knowledge of departmental/school/college courses and majors. Knowledge of department/school/college policies, procedures, and requirements. Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's
Compensation & Benefits
website. The budgeted hourly range that the University reasonably expects to pay for this position is $26.92 - $36.21. This is a 75% full-time (30 hours per week), career position that is eligible for full UC benefits. This position is non-exempt and paid bi-weekly. How to Apply
To apply, please submit your resume and cover letter. Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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