HEI Hotels & Resorts
Assoc. Director Of Sales
HEI Hotels & Resorts, Herndon, Virginia, United States, 22070
Assoc. Director Of Sales
Job Locations: US-VA-Herndon Requisition ID:
2024-52347 Category:
Sales and Marketing Position Type:
Full-Time FLSA Status:
Exempt Location Name:
Hyatt Regency Dulles Discretionary Performance Bonus Eligible:
No Tipped / Service Charge Eligible:
No About Us
Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success. We are proud to share our 98.91% associate satisfaction score. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs. We embrace diversity in the workplace and create an inclusive environment for all. Overview
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. Responsibilities
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of computerized annual business plan and execute plans as outlined. Organize and/or attend scheduled sales department, executive committee, and related meetings. Knowledge of travel industry, current market trends and economic factors. Ability to access, understand and accurately input information using a moderately complex computer system. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Professionally represent the hotel in community and industry organizations and events. Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications
Bachelor's degree preferred. 5+ years of sales leadership in similar sized operation preferred. Proficiency in Microsoft Word, Excel, and Delphi. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required. Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations. Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Job Locations: US-VA-Herndon Requisition ID:
2024-52347 Category:
Sales and Marketing Position Type:
Full-Time FLSA Status:
Exempt Location Name:
Hyatt Regency Dulles Discretionary Performance Bonus Eligible:
No Tipped / Service Charge Eligible:
No About Us
Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success. We are proud to share our 98.91% associate satisfaction score. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs. We embrace diversity in the workplace and create an inclusive environment for all. Overview
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. Responsibilities
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department. Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Develop and conduct persuasive verbal sales presentations to prospective clients. Initiate preparation of computerized annual business plan and execute plans as outlined. Organize and/or attend scheduled sales department, executive committee, and related meetings. Knowledge of travel industry, current market trends and economic factors. Ability to access, understand and accurately input information using a moderately complex computer system. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management. Professionally represent the hotel in community and industry organizations and events. Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications
Bachelor's degree preferred. 5+ years of sales leadership in similar sized operation preferred. Proficiency in Microsoft Word, Excel, and Delphi. Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required. Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers. Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations. Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness. For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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