Client Support Processor, Senior Associate

Who we are looking for As a member of the Banking Services team, you will manage the implementation and maintenance activities for several banking applications while following controls and guidelines that are routinely reviewed and updated. Act as a security administrator for several products; regularly interact with various vendors to troubleshoot issues, discuss upgrades, etc. Become a Subject Matter Expert on the applications and processes the Banking Services team owns. The team is based in Quincy, Massachusetts. Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen, we need teams like yours to help navigate employees and the organization as a whole. In your role, you will strive for cutting-edge solutions that are straightforward and scalable. You will help us build resilience and execute day-to-day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. What you will be responsible for As a Senior Associate, you will: Manage the implementation and maintenance activities for several banking applications. Become a Subject Matter Expert on the applications and processes the Banking Services team owns, including a new application currently being deployed. Identify risk items, timely escalate to management with effective communication, write up official reporting, agree on action plans, and be accountable for implementation. Collaborate with internal and external customers to identify, analyze, and proactively resolve issues. Support the accountability for client quality of service and team work accuracy in support of those clients. Support strong communications with internal and external clients. Support and research inquiries related to internal and external vendor/client requests. Drive effective collaboration and networking with other teams locally, regionally, and globally. Provide training and support to team members. As required, take responsibility for operational tasks (Fed extensions, weekend testing, risk sensing reporting, ad-hoc queries). What we value These skills will help you succeed in this role: Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments. Strong critical thinking, problem solving, and decision-making skills. Attention to detail; focus on risk and control environment. Excellent administrative and organizational skills with the proven ability to multi-task and to work efficiently to meet client deliverables. Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills. Education & Preferred Qualifications Bachelor's degree or above. Minimum 2 years’ experience in financial services, fund accounting, and/or a back-office operations environment. About State Street What we do:

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients. Work, Live and Grow:

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans among other perks. You’ll have access to a flexible Work Program to help you match your needs. Our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity, and Social Responsibility:

We truly believe our employees’ diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, a matching gift program, and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Salary Range:

$52,000 - $75,400 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. End Date:

December 31, 2024 For further information, and to apply, please visit our website via the “Apply” button below.

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