This is an IT support group
Vice President & General Manager, Head of Ameriprise Advisor Center
This is an IT support group, Charlotte, North Carolina, United States, 28245
As a Vice President & General Manager for the Ameriprise Advisor Center, we are seeking a Sales Leader to grow the advice center dedicated to providing clients with personalized financial guidance and support in a centralized distribution model. In this role, you will lead the Ameriprise Advisor Center (AAC) employees and work in a dynamic, team-based environment. This team provides personalized financial advice, tailored solutions, and ongoing support to clients over the phone, online and through email. This position is responsible for driving the strategic growth strategy of the Ameriprise Advisor Center (AAC), including end-to-end design through execution of a strong and compelling value proposition for Ameriprise clients, advisors and employees that capitalizes the benefits that the AAC model offers given size, scale and number of clients available.
Responsibilities:
Develop and evolve the AAC strategy to deliver personalized and comprehensive financial advice to clients, increasing trust, satisfaction, and advocacy.
End-to-end responsibility for business planning and resulting AAC financial results and impact for the AWM segment.
Create a talent strategy that includes career paths, succession planning, and development.
Develop and cultivate strong partnerships across the enterprise to continue the growth and evolution of the AAC.
Actively create and manage the strategy for development and succession planning throughout the sales organization.
Provide leadership support to the sales and operations annual planning process and organization-wide strategic planning.
Proactively develop strong working partnerships across the enterprise to continue evolving the AAC to optimize employee engagement, client experience, and execution.
Develop, implement and adapt sales strategies to changing circumstances as required.
Lead projects as assigned, on time and within budget, including cross team/department projects as required.
Ensure effective controls are in place to proactively manage risk and remain in compliance with company policies and procedures.
Manage the budget for areas of responsibility and work to identify and solve potential challenges and opportunities.
The Preferred Candidate: The preferred candidate is an experienced, confident executive who is comfortable and effective at all levels of the organization. The ideal candidate possesses the following characteristics: Leadership and Management : Strong leadership skills, with the ability to inspire and manage a team.
Financial Acumen : Deep understanding of financial products, markets and regulations.
Customer Service:
Exceptional skills in client relationship management and customer service.
Strategic Mindset : Think strategically, creatively, and drive innovation with a focus on continuous improvement.
Results oriented:
Results-oriented, accountable, and focused on client needs and creating value for the shareholder.
Change Management : Build and develop top talent as well as effectively manage and lead through change.
Relationship Management : Ability to build and manage internal and external relationships; establish trust and communicate effectively.
Analytical Skills : Strong analytical and problem-solving abilities.
Technological Proficiency : Familiarity with financial software and tools.
Required Qualifications: 15+ years of sales experience and advisory experience such as hands-on experience in financial planning, investment advising or similar roles.
Ability to hire and develop strong financial advisors aligned to providing the Ameriprise Client Experience.
Proven track record in leadership roles, managing teams and overseeing sales.
Ability to blend instinctive sales acumen with outstanding interpersonal skills.
Experience building and leading a phone-based advisor sales distribution organization within a Wealth Management/Financial Services company preferred.
Excellent communication skills and a proven ability to develop and execute a strategy.
Demonstrated ability to manage and lead effective relationships with employees and clients.
Good business judgment - Understands and focuses efforts on key business priorities.
Ability to lead across the enterprise to align strategies and execute in a matrixed organization.
Proven people leadership capabilities and experience especially across teams in different geographic locations.
Bachelor’s degree or equivalent experience.
Master’s degree in business, finance or economics or other related degree preferred.
Experience managing a P&L, including revenue forecasting and budgeting skills.
Series 7, 24, 63/66 or 65/66 required; ability to obtain them within a defined period according to Company policy.
About Our Company We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Sales Line of Business AWMBD Advice and Wealth Mgmt and Business Development
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End-to-end responsibility for business planning and resulting AAC financial results and impact for the AWM segment.
Create a talent strategy that includes career paths, succession planning, and development.
Develop and cultivate strong partnerships across the enterprise to continue the growth and evolution of the AAC.
Actively create and manage the strategy for development and succession planning throughout the sales organization.
Provide leadership support to the sales and operations annual planning process and organization-wide strategic planning.
Proactively develop strong working partnerships across the enterprise to continue evolving the AAC to optimize employee engagement, client experience, and execution.
Develop, implement and adapt sales strategies to changing circumstances as required.
Lead projects as assigned, on time and within budget, including cross team/department projects as required.
Ensure effective controls are in place to proactively manage risk and remain in compliance with company policies and procedures.
Manage the budget for areas of responsibility and work to identify and solve potential challenges and opportunities.
The Preferred Candidate: The preferred candidate is an experienced, confident executive who is comfortable and effective at all levels of the organization. The ideal candidate possesses the following characteristics: Leadership and Management : Strong leadership skills, with the ability to inspire and manage a team.
Financial Acumen : Deep understanding of financial products, markets and regulations.
Customer Service:
Exceptional skills in client relationship management and customer service.
Strategic Mindset : Think strategically, creatively, and drive innovation with a focus on continuous improvement.
Results oriented:
Results-oriented, accountable, and focused on client needs and creating value for the shareholder.
Change Management : Build and develop top talent as well as effectively manage and lead through change.
Relationship Management : Ability to build and manage internal and external relationships; establish trust and communicate effectively.
Analytical Skills : Strong analytical and problem-solving abilities.
Technological Proficiency : Familiarity with financial software and tools.
Required Qualifications: 15+ years of sales experience and advisory experience such as hands-on experience in financial planning, investment advising or similar roles.
Ability to hire and develop strong financial advisors aligned to providing the Ameriprise Client Experience.
Proven track record in leadership roles, managing teams and overseeing sales.
Ability to blend instinctive sales acumen with outstanding interpersonal skills.
Experience building and leading a phone-based advisor sales distribution organization within a Wealth Management/Financial Services company preferred.
Excellent communication skills and a proven ability to develop and execute a strategy.
Demonstrated ability to manage and lead effective relationships with employees and clients.
Good business judgment - Understands and focuses efforts on key business priorities.
Ability to lead across the enterprise to align strategies and execute in a matrixed organization.
Proven people leadership capabilities and experience especially across teams in different geographic locations.
Bachelor’s degree or equivalent experience.
Master’s degree in business, finance or economics or other related degree preferred.
Experience managing a P&L, including revenue forecasting and budgeting skills.
Series 7, 24, 63/66 or 65/66 required; ability to obtain them within a defined period according to Company policy.
About Our Company We’re a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Sales Line of Business AWMBD Advice and Wealth Mgmt and Business Development
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