Business Systems Sr Analyst

Business Systems Sr Analyst Job ID 193657 Posted 15-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Charlotte - North Carolina - United States of America, Cincinnati - Ohio - United States of America About the Role: As a CBRE Business Systems Sr. Analyst, you will be responsible for formulating and defining complex system scopes and objectives. This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems. What You’ll Do: Take part in the business process to identify and implement technical solutions. Respond to stakeholder inquiries regarding system processes and capabilities. Research and support advanced end-user applications and test end-user processes using defined guidelines. Develop relationships with high-level clients and internal and external IT teams. Review information on areas of improvement and implement changes to increase user satisfaction. Log and track work tickets with external product vendors or support organizations. Provide end-users with a detailed explanation of ways to use the systems in a more efficient manner. Devise and change procedures to solve complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications. Create correspondence, presentations, and other materials for end-user training. Generate customized queries and reports utilizing complex table matrices. Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function. Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement. Impact the quality of own work and the work of others on the team. Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. Explain complex information to others in straightforward situations. What You’ll Need: Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Understanding of existing procedures and standards to solve slightly complex problems. Experience developing detail reporting utilizing system of record data Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Advanced Excel skills Strong organizational skills with an inquisitive mindset. Tableau/Power BI, Smartsheet experience preferred Construction Project Management knowledge preferred Why CBRE? At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in. CBRE named a Fortune’s Most Admired Real Estate Company Fourteen years in a row CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government. Named a World’s Most Ethical Company by Ethisphere for 11th consecutive year. Ranked 3 on Barron’s Most Sustainable Company list Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodationscbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada). NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)