ERP Business Intelligence Analyst

Job Summary The ERP Business Intelligence Analyst responsibilities include, but are not limited to, report writing, assisting in the implementation, configuration, maintenance, monitoring, and support of integrated ERP enterprise applications. Serves as the subject matter expert for automation and continuous process improvement with applications interfacing with the Ellucian Banner ERP system. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt staff position reporting to the AVP/CIO of Technology Services. Duties/Responsibilities Receive work incidents and service requests submitted by users for multiple applications. Participate in projects and lead projects. Configure, maintain and support multiple data applications. Work with third-party vendors on configuration, integration, and data related issues. Report development. PL/SQL and Cronjob support. Automation and documentation. Performs other related tasks as needed. Supported Applications include: Banner | Self Service Banner | DegreeWorks | Intellicheck | Banner Document Management (AppXtender) | Ellucian Experience | Ellucian Ethos | E-transcripts | National Student Clearinghouse |Qualtrics | AIM | Slate | Blackbaud | Adirondak | Transact | Maxient | Barnes and Noble College | Atrium | Presence | LiveSafe | Blackboard | Power BI Qualifications Minimum Qualifications: Bachelor's degree in information systems, computer science or related area with two years of Ellucian Banner experience OR a related associate degree with four years of Ellucian Banner experience. Knowledge of SFTP and SSH. Excellent interpersonal and customer service skills. Ability to work in a fast-paced environment with changing priorities. Preferred Qualifications: 5 years of experience with Ellucian Banner and its modules. Experience with Power BI. Experience with CRON job scheduler. Experience with UNIX, Linux, Shell and/or PowerShell scripting. Experience with Oracle SQL and PL/SQL. Experience with workflow and data validation. Experience with using API's and flat file data integrations. Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission. Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80 undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.