Advantis Insurance Services
Advantis Insurance Services is hiring: Customer Service Representative in Missio
Advantis Insurance Services, Mission Viejo, CA, US
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Rep to join our team! You will be responsible for helping our agents take care of the needs of our clients.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in insurance related customer service and sales
- Must have an active Property and Casualty License
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficient in AMS, Excel and Word
Advantis Insurance Services is an independent insurance agency specializing in both personal and commercial lines insurance. We represent over 80% of the insurance companies in America allowing us to provide our clients with the best possible insurance programs in the Country.
Company Description
Advantis Insurance Services is an independent insurance agency specializing in both personal and commercial lines insurance. We represent over 80% of the insurance companies in America allowing us to provide our clients with the best possible insurance programs in the Country.