Concise Consulting Group, Inc.

Customer Service Representative Job at Concise Consulting Group, Inc. in White P

Concise Consulting Group, Inc., White Plains, NY, US

Job Description

FULL TIME - IN PERSON - WHITE PLAINS NY - M-F 8AM-5PM

We are seeking a Customer Service Representative to join our team! You will be responsible for helping our business customers by providing excellent product knowledge and professional service. Our Customer Service Representatives complete sales by meeting with local business owners to about their telecommunication services.

Concise Consulting Group, Inc. is a new top leader in the growing New York, Connecticut, and New Jersey telecommunications markets.

Our company culture is fun, dynamic, and productive. We believe that the workplace should be somewhere you are excited to be going to. We are looking to hire a motivated individual, with an entrepreneurial spirit, to join our growing team.

Responsibilities:

Complete in-person business-to-business sales process
Handle customer inquiries and complaints
Educate and present the customer with information about the products and services
Troubleshoot and resolve product issues or concerns and provide creative solution options to fit their specific needs
Document your experience with the customer so we can analyze data for future market research
Through our training program, develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with other people and or clients
Ability to prioritize a main task and complete multiple duties throughout the day
Positive and professional demeanor
Excellent written and verbal communication skills

Company Description

At the request of our premier technology and telecom clients, Concise Consulting Group, Inc. opened in White Plains, NY. Our core strengths are in communication and leadership development. We are a dynamic marketing and sales firm that focuses on bridging the gap between client and consumer.

What is the work environment like at Concise Consulting Group, Inc.? Our company culture is fun, professional, and productive. We believe that the workplace should be somewhere you look forward to going to. Continual education intrigues our employees to learn more and level up, while our ability to provide growth inspires employees to work hard. Our loyalty to our employees comes first.

What makes Concise Consulting Group, Inc. different? The answer is our mentality and drive. We know that to be the best we have to raise the bar every time we achieve our previous goal. When one target is hit, it is our responsibility to move the target up. With a no-excuses mentality and positive energy, we continuously strive for excellence and results.

Concise Consulting Group, Inc. is an Equal Opportunity Employer.

Company Description

At the request of our premier technology and telecom clients, Concise Consulting Group, Inc. opened in White Plains, NY. Our core strengths are in communication and leadership development. We are a dynamic marketing and sales firm that focuses on bridging the gap between client and consumer. \r\n\r\nWhat is the work environment like at Concise Consulting Group, Inc.? Our company culture is fun, professional, and productive. We believe that the workplace should be somewhere you look forward to going to. Continual education intrigues our employees to learn more and level up, while our ability to provide growth inspires employees to work hard. Our loyalty to our employees comes first.\r\n\r\nWhat makes Concise Consulting Group, Inc. different? The answer is our mentality and drive. We know that to be the best we have to raise the bar every time we achieve our previous goal. When one target is hit, it is our responsibility to move the target up. With a no-excuses mentality and positive energy, we continuously strive for excellence and results.\r\n\r\nConcise Consulting Group, Inc. is an Equal Opportunity Employer.