Customer Service Supervisor Job at Express Employment Professionals of Hawaii in

Hiring: Customer Relations Supervisor (Health Insurance Field)- Elevate Client Care & Lead a Dedicated Team! Pay is up to $70,000 + excellent benefits.

Call today at 808-792-7015 to schedule.

Are you ready to make an impact? We’re searching for a Customer Relations Supervisor to lead our team. Your leadership will drive client satisfaction, maintain seamless workflows, and foster strong business relationships.

What's in it for you?

• Robust Benefits: Up to 30 days PTO, 401k matching, 12 paid holidays, wellness perks, and community volunteer leave
• Professional Growth: Develop and guide a team, track client satisfaction, and work closely with our Client Services Manager and Executive team
• Purposeful Work: Conduct client retention meetings, oversee training sessions, and supervise Coordinators to provide elite service

Key Requirements:

• Education & Experience: Bachelor’s degree required and job experience with 2+ years of supervisory experience
• Skills: Proficiency in Microsoft Office Suite, strong PC keyboarding skills, and effective communication skills for handling escalated client and broker calls professionally
• Preferred: Familiarity with QNXT, MAS200, and Salesforce; experience in enrollment, billing, or customer service within the medical insurance sector is a plus

Join us in setting a new standard for client services. If you're passionate about client care and teamwork, this role is for you!

How to apply for this opportunity:

• CALL our office at (808) 792-7015 to schedule an interview
• REPLY to this job posting with your resume
• SUBMIT an online application through our Express website- www.expresspros.com