Hired by Matrix
Hired by Matrix is hiring: Customer Service Representative in Columbus
Hired by Matrix, Columbus, OH, US
Job Description
Job DescriptionCompany Description
Position Type:
Contract
Onsite
Required:
- Preference for 1 of the following criteria:
- College Degree OR
- Previous contact center experience.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center.
Responsibilities:
- Handle incoming phone calls regarding various service inquiries on accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Cash Management products and services, online (client website) and Mobile app, and general account or financial related inquiries.
- Highly professional, career driven, and committed to World-Class Service.
Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.
Company Description
Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.