Customer Service Representative Job at Moon Moments Ltd in Long Beach

Customer Service Representative

Location: On-Site

On-site Position | Full-Time Role Only

Our client is preparing for a series of exciting promotional sales events and is looking for enthusiastic individuals to join their customer service team. If you excel in a dynamic environment with daily challenges and opportunities, read on!

Responsibilities:

• Professionally and courteously handle customer sales inquiries.
• Provide accurate and timely information about products and services, guiding customers through the sales process.
• Assist customers with order placement and maintain detailed records of interactions.
• Investigate and resolve customer complaints or issues to ensure satisfaction and loyalty.
• Collaborate with various departments to address customer needs and ensure seamless service delivery.
• Adhere to company policies and procedures to maintain service consistency.

Requirements:

• Excellent verbal and written communication skills.
• Strong problem-solving abilities for effective customer concern resolution.
• Analytical mindset to assess customer needs and propose suitable solutions.
• Proficiency in using computer systems and software applications.
• Ability to multitask and prioritize tasks in a dynamic environment.
• Attention to detail to ensure accuracy in customer interactions.

Our client offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a collaborative team environment, we want to hear from you!

To Apply:

Please submit your resume. Click "Apply Now" to join our client's dynamic team.

If successful, a team member will reach out to you within 1-3 business days to schedule a Zoom interview.