Data Center Break-Fix Technician

Role- Data Center Break-Fix Technician Location- 100 Share Way NW, Altoona, IA 50009 Duration: Contract Job Description: • Physically troubleshoot various network components in network infrastructure • including routers, switches, console servers, and optical transport equipment. • Provide onsite network support and expertise for all teams on the local data center, • and act as a liaison for remote networking teams. • Physical, hands-on replacement of optics, line cards, supervisor cards, and chassis hardware. • Troubleshooting network link, device, and configuration issues, isolating the problem, • and fixing the problem. • Creating new RMA requests through OEM vendors for both replacement devices, as • well as obtaining technical assistance when troubleshooting devices. • Tracking, maintaining, and updating asset inventory of defective and replacement parts. • Tracing and isolating cables through patch panels. • Testing and cleaning fiber optic cables and optical interfaces. • Schedule and perform network maintenance, repair, and upgrade tasks as needed • while minimizing the impact on the production network • Use internal automation software, tools, and scripts to configure, monitor, and repair • network equipment. • Working with cross functional teams, including facilities, cabling, and server teams. • Perform queue management for alarms, tasks, and incidents and participate in ongoing • deployment projects. • Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash. • Physical audits of inventory and updating asset inventory database. • The job requires significant time standing, walking, bending, and lifting. • Additional responsibilities • Able to provide onsite support after business hours as part of the oncall schedule. • Able to travel to various sites as needed. • Skills: • Experience with Juniper Enterprise, Cisco, and Service Provider network hardware platforms • and architectures, including data center switching platforms. • Strong working knowledge of routing and switching technologies and protocols. • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems, • tools, and creative problem-solving abilities under pressure.