Material Handler Job at Malace HR in Westborough

Malace|HR is seeking Material Handlers for second shift, full time opportunities in Westborough, MA. Please apply to learn more!

Training for the first month will be 6:15am- 2:45 pm and will then switch to 2nd shift 3pm-11:30pm.

SERVICES TO BE PERFORMED

Troubleshoot and assist in identifying any potential issues that prevents items from being restocked.

• Follow proper procedure to document test results and quality inspections by gathering proper documentation.
• Identify, troubleshoot and repair any issues prior to releasing any product to the restock department.
• Review materials and resources to ensure accuracy and quality standards are met prior to restocking.
• Process product returns and Conduct product failure analysis.
• Handle the day-to-day RMA disposition duties.
• Maintain, review and update process documentation on a regular basis; creating documents as required.
• Assist Customer Service with RMA Authorization processing as needed.
• Work closely with internal departments such as Operations, Customer Service, and Technical Support.
• Meet and exceed internal and external Service Level Agreements.
• Review current processes on a regular basis and implement new processes as required.
• Filter current Liquidation inventory by analyzing products for restock capabilities.

REQUIRED SKILLS

• Ability to lift 50 pounds
• Basic computer knowledge
• Able to process 100-150 items daily
• Self-Starter, able to work both independently and also as a team.

INDSJ