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Homewood Suites Pittsburgh Downtown

Overnight Houseman

Homewood Suites Pittsburgh Downtown, Pittsburgh, PA, United States


Description

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

•Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
•Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
•Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
•Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
•Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests

Qualifications

•Solid work ethic and excellent organizational, time management, and communication skills
•At least 1 year of experience as a houseperson or housekeeper preferred
•Proven customer service experience with a strong guest-focused mentality
•Graduated high school, received GED or equivalent
•Experience with a variety of cleaning products and techniques