Office Manager

About Snag:

• Company. Snag is an instant needs service focusing exclusively on providing high-margin goods to college students. We directly employ drivers who deliver on e-bikes or scooters and carry all inventory in our company-owned dark stores.
• Mission. We emerged as a direct response to the exorbitant fees and long wait times that plague existing delivery services. Were providing the fastest delivery service available with deliveries being fulfilled within 10 min, all while ensuring affordability.
• Traction. Last year, we were on 6 college campuses and served 40k customers. Our stores generated more revenue per square foot than Trader Joes.
• Growth. We just launched on 5 more campuses and have plans to expand to 12 more within the next 12 months. In July, we raised $4.5m in an oversubscribed seed round led by top-tier investors that gives us 3 years of runway.

Role Overview:

Were looking for a highly organized and driven Office Manager to join our HQ team in downtown Austin. This role requires someone who excels at multitasking, takes initiative, and is committed to supporting both our HQ operations and our Snag store managers across various locations.

Key Responsibilities:

Payroll Management: Process bi-monthly payroll for approximately 22 full-time and 500 part-time delivery drivers, ensuring accuracy and timeliness.

Licensing and Compliance: Keep all licenses and certifications up to date and compliant with local and state regulations.

Insurance: Manage all insurance-related tasks, including completing payroll audits, ensuring timely payment and accuracy of policies, and organizing necessary documentation for renewals or new policy acquisitions to maintain compliance and coverage.

Tax Filing: Manage and file sales tax submissions accurately and on schedule.

Utilities & Office Essentials: Ensure all Snag stores are set up with basic necessities, including utilities, internet, and other essentials.

Operational Support: Provide organizational support to store managers, acting as an additional resource to ensure smooth store operations and efficient workflows.

Administrative Tasks: Manage day-to-day office needs, including supply inventory, filing, and general organization.

Qualifications:

Bachelors degree or equivalent work experience.

2+ years of experience in office management, operations, or a related field.

Excellent organizational skills with the ability to prioritize tasks and meet deadlines.

Strong communication skills and a collaborative mindset.

Experience with payroll and ADP is a plus.

Proficiency in Google Suite.

Why Join Snag?

At Snag, youll be part of a dynamic and innovative team dedicated to redefining convenience for college students. Youll have the opportunity to work in a fast-paced environment, take ownership of your role, and make a tangible impact on our growing operations.

This role is essential to our HQ operations, supporting both our internal team and store managers to ensure smooth, effective, and compliant operations across all our locations. If youre highly organized, proactive, and ready to dive into a fast-paced startup environment, wed love to hear from you!