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Flynn Restaurant Group

Office Assistant

Flynn Restaurant Group, Independence, OH, United States


Position Description

The Office Assistant is the first person everyone sees when entering the office. Greets and welcomes all visitors. Alerts team member of guest arrival and may escorts them to appropriate office or conference room. This role is responsible for keeping the office and Caf supplied and organized. Performs miscellaneous general administrative tasks to support the Support staff and HR team. (Not a Hybrid role)

Essential responsibilities will include:
  • Handles all incoming calls to the Support Center, and ensure calls are routed to the appropriate team/person.
  • Retrieve voicemails and route appropriately.
  • Greets visitors, makes them feel welcome, and notifies appropriate parties.
  • Maintain the appearance of the lobby and conference rooms
  • Stock the kitchen(s) and order caf beverage supplies and maintain appropriate inventory.
  • Maintain cleanliness of caf tables, sink and periodic cleaning of staff refrigerators.
  • Open, sort, and distribute mail to the appropriate people -maintain postage machine, postage meter supplies, and mailroom organization.
  • Notify/deliver packages received
  • Assist with any FedEx shipping needs, and maintain FedEx shipping supplies
  • Scan/Copy/ Print/ Mail special projects
  • Help Manage Calendar/Appointments/Meeting Rooms for Support Center
  • Assists HR team with administrative and training support.
  • Handles all coding of HR and office invoices
  • Maintains Support Center office supplies and inventories. Tracks status, orders, purchases, and maintains or distributes supplies as needed.
  • Performs other related duties as assigned.
Desired Skills and Experience
  • Displays a positive, professional business attitude and appearance
  • Must be comfortable standing, walking, bending, and reaching and have the ability to comfortably lift 20-30 pounds
  • Proficient with time management and organizational skills and able to meet deadlines
  • Must exhibit good listening skills and display the ability to follow-up independently
  • Possess strong attention to detail
  • Prefer a strong Customer Service background
  • Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills
  • Possess the ability to prioritize multiple assignments amongst several individuals/tasks
  • Must have basic computer and software skills with windows, Word and Excel, PPT
  • High School Diploma required
  • 1 year of relevant experience in an office setting, preferably in a clerical role
  • Possess excellent communication skills, verbal, written, and phone
Why Work for Flynn?

Flynn Group offers a variety of benefits and perks to encourage and empower our employees. We are committed to helping each employee work and live to his or her fullest potential. We offer a variety of benefits and perks while working for us:
  • Medical/Dental/Vision
  • Retirement and Savings Plan
  • Short- and Long-Term Disability
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Flexible/Hybrid Work Schedules
  • Company Outings
  • Dining Discounts
  • PC/Laptop Purchase Assistance
  • On-Site Fitness Center
  • On-Site Daycare
  • On-Site Caf
  • FUN Work Environment!


The Flynn Group is an Equal Opportunity Employer