IT Technician Manufacturing Job at Stellar Energy Americas Inc in Jacksonville

Position Type: Full-time, Exempt, Salary

Reports to: IT Manager

Supervisory Responsibility: None

Location: Jacksonville, FL

Company Summary

Stellar Energy provides state-of-the-art solutions customers build in for optimized energy performance now; and in the preparation for the energy needs of tomorrow. In business for 25 years, we’ve delivered added energy efficiency and capacity to customers in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Hyperscale deployment at the best possible speed to first megawatt. All delivered with the lower emissions required to support our partners’ unique sustainability objectives.

Stellar Energy specializes in a wide range of engineering and manufacturing solutions within the energy sector including turbine inlet air chilling, central utility plants, district cooling, combined heat & power systems, thermal energy storage, inlet air heating, data center chilling, and inlet air chilling for LNG facilities. Additionally, our expertise extends to start-up & commissioning, system health analysis, services, and training. Our in-house team of skilled engineers and dedicated tradespeople are the reason we are the global leader in customized solutions. Stellar Energy strives to add value to today’s energy infrastructure, achieving secure, affordable, and sustainable energy that will help to create a responsible energy economy.

Summary Objective

The IT Administrator assesses, maintains, installs and configures multiple different hardware and software solutions and implementations. This also includes troubleshooting server and PC level issues, and can support networking, VOIP and wireless technologies.

Essential Functions

• Troubleshooting: Inbound communication from users reporting software and hardware issues, or inquiring how to use specific applications, email, or operating systems. General break/fix issues.
• Hardware and Software: Procuring, maintaining and administering computers and office equipment, as well as corporate software systems.
• Research: Ability to evaluate software and hardware solutions and sharing recommendation for management review.
• Documentation: Writes or revises user training materials, KB articles or other IT documentation.
• Works as reliable team member and can research problems and find solutions.
• Knowledgeable in cloud platforms (i.e. Entra, M365, AWS) and deployment experience.
• Knowledgeable with server-level Operating Systems, virtual hosting and networking
• Capable of developing and implementing processes, policies and project management abilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Verbal and Written Communication.
• Risk Management.
• Problem Analysis.
• Attention to Detail.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Location

This position will work out of our Manufacturing Facilities in Jacksonville, FL. This position is not approved for telecommuting or working remotely as WFH.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, plotters, etc and may require wearing PPE as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, talk or hear. The employee must occasionally lift or move up to 25 pounds.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require occasional after hours or weekend work.

Travel
Some occasional local day travel may also be necessary.

Required Education and Experience.

• A bachelor’s degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience and/or certifications.
• Three or more years of experience working in IT operations.

Preferred Education and Experience

Work Authorization
Must be authorized to work in the USA.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This job description has been approved by all levels of management: