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Goodwill of Central & Southern Indiana

Office Assistant- Manufacturing

Goodwill of Central & Southern Indiana, Indianapolis, IN, United States


This is an on-site position, the current shift is Monday-Friday from 7 AM to 3:30 PM and the pay is $16/hr. with benefits (below). The address of this location is 6130 E. 38th Street, Indianapolis, IN 46226.

With overall direction from the Director, Plant Operations, the Commercial Services (CS) Office Assistant provides clerical and administrative assistance to the operations and leadership teams and other duties as assigned to help facilitate the organizational effectiveness and efficiency of the manufacturing facility. This role is an administrative position that includes communication and coordination with internal department leaders and external stakeholders. Additional duties involve administrative support for departmental team members including staff monitoring and reporting, vendor relations, building security, communication from staff or customers, event planning, and special projects.

Example Duties and Activities

  • Provides administrative support to Managers, Supervisors, and any other requesting departments at the location(s). Disseminates information, maintains employee filing system(s), and performs general administrative support work.

  • Screens incoming calls/correspondence/voicemails from employees and external customers and directs them to the appropriate party. Collects and distributes daily mail and packages.

  • Ensures proper security measures are in place for employees entering and exiting the building(s) as well as any visitors and/or external vendors around the building.

  • Performs data entry into various business systems for safety, attendance, maintenance, etc.

  • Follows all quality system and safety protocols by participating in and leading (when necessary) safety training, keeping work areas clean and organized, and contributing to established safety goals and data entry/collection.

  • Ensures data entering and reporting for workplace accidents and anything safety-related.

  • Assists leadership and support team(s) as needed with recruiting, onboarding, offboarding, and training procedures (badge access, photos, locker assignments, etc.).

  • Coordinates and leads building tours as needed as well as any conference room support.

  • Ensures accuracy and integrity of organizational data within the HRIS. Creates standard and ad hoc queries or reports.

  • Provides manufacturing process-related support and duties as needed.

  • Maintains departmental relationships to coordinate any needed work orders - security, housekeeping, maintenance, etc.

Required Competencies

  • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.

  • Administrative Professional - Has worked effectively assisting executives and/or departments with administrative activities. Is adept at preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings, and making travel arrangements. Proficient in data input accuracy.

  • Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude. Continually assesses tasks and responds to those requiring extra attention.

  • Building Collaborative Relationships - Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support.

  • Teamwork - Works well with others and makes valued contributions in a team setting in order to achieve the required goals and outcomes. Contributes to creating a positive work environment that promotes productivity, mentoring, teamwork, and partnership.

  • Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion. Exhibits careful attention to detail and follow-through with a focus on managing deadlines. Has a passion for accuracy.

  • Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.

  • Technical Knowledge- Has proficiency in G Suite, MS Office, databases, and the Internet. Makes appropriate and timely use of office systems used in business facilities whether for the collection of messages, client information storage, or agenda scheduling.

Other Requirements

  • Willingness to occasionally work a flexible schedule beyond normal business hours.

  • Is willing to conduct local travel to external stakeholder locations.

  • Background Screening - All candidates must take a pre-employment background check. Must have a valid driver's license, up-to-date auto insurance, and a good driving record.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development as well as tuition reimbursement

  • Comprehensive health plan

  • Generous paid time off (PTO) and paid holidays

  • Sabbatical and parental leaves

  • Life, dental and vision insurance

  • Short- and long-term disability plans

  • Nationally recognized preventive health and wellness program

  • Section 125 pretax health spending account, dependent care spending account, and premiums

  • Retirement planning options with generous company % match

  • Daily pay options available

  • Free mental health support services with up to 15 counseling sessions for you and any family members

Mission and Values: click here

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled
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