IT Asset Management-Vice President

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network.

The anticipated salary range for this role is between $153,000.00 and $196,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

As the Technology IT Asset Management (HAM/SAM) controls, you will be responsible for various aspects of the IT Asset Management practice for AD Technology. Your responsibilities will include working with AD group companies and entities to provide ITAM Program support and direction to ensure governance, including policies, controls, standards, and procedures, are in place to meet SMBC’s regulatory, operational, audit and reporting requirements when it comes to hardware and software asset management. Responsible for assisting the team to maintain accurate inventory of all hardware and software assets, both physical and virtual, and to provide governance support for compliance in relation to standard hardware for both end user and data center products with internal policies, controls, and third-party contracts. This includes the end-to-end asset lifecycle from planning, acquisition, deployment, management, and decommission/disposal of IT assets. The ITAM Process lead will also be responsible for support requirements for regulatory, internal/external audits, as needed. The role will report to the ITAM Governance Lead and is responsible for supporting the build-out and operations of the AD Technology IT Asset Management practice.

Role Objectives

• Lead business process workshops with the various internal technology teams to identify risks and design future state improvements to increase data quality and drive process standardization globally.
• Support lifecycle asset management tasks, projects, activities and engagements for the ITAM program.
• Extensive experience with process governance and data quality remediation.
• Work with ITAM leadership to develop and enhance lifecycle asset management strategy, company policies and processes that align with the programs and customer’s business objectives.
• Analyze new and complex lifecycle asset management-related problems and create innovative solutions that address schedule, technology, methodology, tools, solution components, and financial management.
• Manage the daily tracking of internal data quality dashboards overseeing acquisitions, deployments, asset utilization, and disposition of IT assets.
• Contribute to the maturity of processes and procedures enhancing IT asset data quality and process compliance.
• Manage internal IT Asset Management dashboards, metrics, visualizations and reports and report updates to senior leadership.
• Assist in creation of compliance reports and analysis to review with asset and business application owners for support renewals, audits, or ad hoc requirements on a regular basis.
• Monitor hardware compliance and usage to identify, reallocate and remove unused IT assets.
• Maintain current knowledge of relevant technology as assigned.
• Coordinate with team members in the daily administration of all IT asset management related activities.
• Assist in coordinating requirements for asset validations, reconciliation and remediation in support of contract renewals by providing them an overview of what they currently have, what they use and what they should tune-up or renew.
• Participate in special projects as required.

Qualifications and Skills

• A minimum of at least 8-10 years of experience in IT Asset and Business Process Management practices in large global financial organizations.
• Demonstrated experience with both HAM and SAM governance development and optimization.
• Supported large scale delivery of an IT Asset and Configuration Management program within a global setting.
• Working technical and governance knowledge of ITAM processes and tools.
• Supporting knowledge of Asset Management technologies and best practices/frameworks.
• Excellent analytical and data handling skills.
• General understanding of regulatory requirements such as: FFIEC and NIST.
• Be proactive and anticipate roadblocks, assist with issue escalations.
• Experience leading diverse and geographically dispersed technology teams.
• Strong communication skills – Spelling, Grammar, and ability to succinctly convey details in a non-technical way.
• Excellent oral and written communications skills; must be articulate and persuasive.
• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across business units and key functional support areas.
• Strong judgmental and critical thinking skills.
• Detail oriented, with proven ability to challenge and identify opportunities within existing processes and business practices.
• BS or BA in Management Information Systems, Information Management, or related field a plus.

Technical Capabilities / Experience

• Strong knowledge of ServiceNow/Hardware/Software Asset Management, CMDB, Discovery tools and technologies.
• Demonstrated experience of Software Licensing, HW/SW procurement and contract best practices.
• IT Transformation or modernization Program Experience is a plus.
• Experience or education around contracts and contract interpretation.
• Knowledge of top publisher licensing for both end user and data center products.

Certifications and Training

• Certified Hardware Asset Manager (CHAM), IT Asset Manager (CITAM), Hardware Asset Professional (CHAMP), Software Asset Professional (CSAM), Information Privacy Professional (CIPP/E), Software vendor licensing training programs, Certified Asset Management Security Expert (CAMSE).
• ServiceNow HAMPro/SAM Pro/CMDB, Some knowledge of Airwatch, SCCM, Tanium, InTune, JAMF, Technopedia, eProcurement, Oracle Cloud.

Additional Requirements

D&I Commitment: Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.