Senior Vice President, Operations

Salary Range $280,000 - $310,000/year plus Bonus and stock

• Relocation Assistance Provided

System Job Title: Senior Vice President, Operations

Headquartered in Honolulu, Hawaii, Aqua-Aston Hospitality (AAH) has a legacy stretching back to 1948. The company manages full-service resorts, stylish boutique hotels, select service properties, and condominium resorts. In addition to its proprietary brands, Aqua Hotels & Resorts and Aston Hotels & Resorts, the company is an approved, third-party operator of global hospitality brands by Marriott International, Hilton Worldwide, and IHG.

Position Summary

As a senior member of the professional staff, contributes expertise in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support function and/or discipline objectives. Works with a high degree of independence, developing short-term, medium-term and long-term goals for own department(s) and monitoring the flow of work between own department and others in alignment with broader business objectives.

Specific Job Summary

Reporting to the Managing Director, Aqua-Aston Hospitality, the Senior Vice President, Site Operations is primarily responsible for leading and overseeing the planning, development, and implementation of the Company’s overall property/site strategies and operations. Establishes and ensures compliance with brand standards, operational efficiency standards, and site-related operating procedures.

Key Results

• Owner satisfaction
• Associate satisfaction
• Financial performance
• Engages and exemplifies company values
• Consistent application of brand standards and SOPs

Working Relationships

• AAH’s Executive Management Team
• VP, Finance & Accounting
• Property Operations Team
• Property Associations & Owners
• Commercial & Revenue Team
• Chief Development Executive
• MVW’s Legal Team

Expected Contributions

• Sets direction for area(s) of responsibility to achieve desired goals in alignment with function and/or discipline strategy.
• Identifies and implements improvements to business processes.
• Manages large and/or multiple departments, processes and/or projects that have a broader function and/or discipline impact.
• Works to enhance the organization’s capabilities through effective staffing and development of others.
• Assists senior management in achieving business results.
• Readily critiques own behavior to acknowledge mistakes and improve future leadership performance.
• Performs other duties as appropriate.

Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

• Bachelor’s degree in Tourism, Business Administration, Hospitality Management or related discipline or equivalent work experience.
• Master’s degree in business administration or related discipline preferred.
• At least 12 years of progressive experience in hospitality operations with a proven track record of at least 5 years in senior leadership roles.
• Proven leadership, management, and communication skills.
• Knowledge of Hawaii’s hospitality market and regulatory environment a plus.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.