Senior Program Director of Immersions

Senior Program Director of Immersions

Position Title: Senior Program Director of Immersions

Position Type: Regular

Hiring Range: $69,600- $81,850 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency: Annual

A. POSITION PURPOSE

The Senior Program Director of Immersions (SPDI) oversees the Ignatian Center's immersion programs and manages the Immersions Team in collaboration with the Associate Director of Community Engaged Student Learning (AD-CESL). The Ignatian Center Immersions are grounded in the Center's Jesuit, Catholic educational tradition, emphasizing opportunities for student academic, emotional, social and spiritual growth and vocational discernment. For all immersions, the Program Director manages the logistical preparation of immersion trips and student leadership opportunities. The SPDI manages the assignment of individual immersion programs to the SPDI, Immersions Program Directors, and in some cases other Division and SCU staff. For those immersions for which the SPDI is the primary leader, the SPDI directs all key components (preparation, content, logistics, risk management, student leadership, travel, and follow up). For those immersions for which the SPDI is not the primary leader, the SPDI ensures all key components are successfully and effectively executed. The position will include periodic accompaniment on immersion programs and support of fellowship programs. This is a full-time position reporting to the Associate Director of CESL of the Ignatian Center for Jesuit Education as part of the Division of Mission and Ministry.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide strategic leadership of the Immersions Team
   • Manage the Immersions Team, two Program Directors and Graduate Assistants(s)
   • Manage the immersion leadership assignment process, determining the primary staff leader for each immersion based on needs, experience, workload, etc.
   • Manage the immersions budget, including expenses, student fees, and scholarships
   • In collaboration with the Director and Associate Director of CESL deepen and nurture key immersion partnerships
   • Manage the program's travel approval process according to university policy
   • Ensure execution of marketing efforts for student recruitment
   • Administer assessment tools in support of program learning goals and objectives
2. Oversee assigned immersion programs
   • Manage full oversight of 2-3 immersions per year serving as the sole staff member and decision-maker leading the group (including directing all aspects of formation and follow up for these specific immersions)
   • Exercise sound judgment and strategic planning for program preparation and execution
   • Oversee all logistical components for 2-3 immersions per cycle (oversee all logistical planning, including pre-trip decision-making, communication with host organization, students, student leader, and staff companion)
   • Direct formation process for full student participant cohort for given immersion cycle (Manage all logistical planning for immersion preparation meetings, events, and retreats)
   • Provide accompaniment, mentorship, support, and care for immersion participants, including vocational and spiritual conversations.
   • Supervise Student Assistants in key areas of formation and logistics. Serve as primary supervisor of undergraduate student leaders for all assigned programs
3. Oversee all aspects of local plunges
   • Ensure full oversight of local daylong and overnight plunges
   • Ensure successful execution of preparation meetings and quality communication with pertinent community partners pre- and post-plunge
   • Oversee all logistical components, including pre-trip decision making, communication with host organization, students, student leader, and staff leader
   • Ensure management of travel and lodging
   • Ensure mentorship of urban plunge student coordinators
   • Ensure recruitment of participants and target student groups
4. Coordinate Student Formation for all Immersion Programs and support Fellowship Program
   • Oversee the recruitment, supervision, training, and mentoring of student immersion coordinators
   • Plan and facilitate student coordinator meetings and various meetings and events for immersion teams (i.e. Kick-Off, Welcome Back, Formation Nights, retreats)
   • Direct student coordinators in pre- and post-immersion training, including the identification of academic, theological, and spiritual resources and support for post-immersion student engagement
   • Prepare immersion coordinators to lead their immersion teams effectively, engage key formational/preparational topics, and guide reflection in team meetings, participant meetings, and retreats
   • Support the recruitment, placement, and formation of participants in Fellowships
5. Provide logistical oversight of immersion and fellowship programs
   • Execute all operational aspects of a robust immersion program, including: host organization communication, host reservations, payments, transportation logistics (airline and other), etc.
   • Manage purchasing and organization of supplies for immersion programs
   • Coordinate and communicate risk management and emergency contact information with various campus partners and key stakeholders
   • Serve as primary emergency point of contact for all active immersions, providing decision-making for emergencies, risk management, and leader consultations
   • Serve as first responder to health and safety incidents that occur while on immersion.
   • Maintain timely communication and update the ICJE primary on call emergency contact. Enact emergency response plans as needed and agreed upon
   • In collaboration with the CESL team, provide operational, administrative and risk management support for the Fellowship Program
   • Assure the successful recruitment and selection of student participants through thorough publicity, including digital designs, campus posting, managing classroom visits, and other activities as needed to ensure recruitment goals are achieved
   • Manage ICJE Student Assistant support for CESL programs
   • Coordinate management of immersion assessment data for individual trips and the immersion program as a whole in collaboration with the CESL team.
   • In collaboration with AD CESL and the Director of Communications and Marketing, support marketing and communications efforts for immersions and fellowships
   • In collaboration with the Director and the Associate Director of CESL, support the various fundraising efforts connected to the immersions program
6. Develop program offerings to support the future growth and development of the Immersion and Fellowship programs grounded in the Ignatian Tradition
   • Develop opportunities for student leadership, formation, and mentorship
   • Create opportunities for the development of faculty and staff involved in Ignatian Center programs
   • Explore and establish new partnerships for immersion and fellowship programs based on strategic priorities set by Director and Associate Director of CESL
7. Collaborate with broader work of ICJE and the Division of Mission and Ministry and complete other duties as assigned by the Associate Director and Director of CESL.
   • Supports and participates in, as possible, attends Ignatian Center and Division events as articulated by leadership
   • Contribute to discussions, activities and other events appropriate to Division staff.

C. PROVIDES WORK DIRECTION

• Directly supervise the two Program Directors for Immersion (full-time staff).
• Supervise of the Graduate Assistants and Immersion Coordinators
• Oversee administrative support of the Ignatian Center's student assistants.

D. GENERAL GUIDELINES

1. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
2. Maintains contact with customers and solicits feedback for improved service
3. Maximizes productivity through use of appropriate tools; planned training and performance initiatives
4. Researches and develops resources that create timely and efficient workflow
5. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational function
6. Prepares and submits reports as requested and required

E. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

1. Knowledge
   • Knowledge of and familiarity with Jesuit, Catholic mission and values
   • Knowledge of and familiarity/experience with domestic and international student immersion experiences
   • Understanding of community-engaged learning in higher education preferred
2. Skills
   • Demonstrated capacity to manage full time staff and provide work direction
   • Demonstrated outstanding organizational and project management skills and data management acuity required
   • Excellent communication skills
   • Demonstrated knowledge of MS Office, Excel, PowerPoint, GoogleDocs required
3. Abilities
   • Demonstrated ability and desire to mentor undergraduate students
   • Ability and availability to work nontraditional hours, including evenings and weekends and to travel for immersions
   • Ability to meet deadlines, work autonomously and in a team environment
   • Ability to think strategically while balancing attention to detail and handling competing demands
   • Ability to take initiative and anticipate needs
   • Ability to maintain confidentiality and to communicate with a high level of sensitivity and tact
   • Demonstrated ability to cultivate collaborative relationships with internal and external stakeholders
   • Ability to oversee marketing, communication, and event planning
   • Demonstrated commitment to equity and respect in the workplace, intercultural awareness, and the ability to manage difficult and contentious situations
4. Education
   • Bachelor's degree required; Master's degree preferred
5. Years of Experience
   • 5-6+ years working with students in a professional capacity required.
   • 5-6+ years working in higher education preferred
   • Demonstrated experience managing people and teams preferred

• Valid U.S. Driver's License required
• High-intermediate Spanish preferred

F. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal
• May be required to travel to other buildings on the campus
• May be required to attend domestic and international immersions
• May be required to drive groups while on immersions

G. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment
• Mostly indoor office environment with windows
• Offices with frequent interruptions
• Travel for periods of 1-2 weeks for immersions 3-4 times a year

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see here.

COVID-19 Statement

The health and safety of the University community is a top priority. The University strongly recommends that all employees are fully vaccinated for COVID-19 as the vaccination and boosters are safe, effective tools that significantly minimize the chances of serious illness and hospitalization. Please contact Human Resources if you have any questions.

Telecommute

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Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at here. Information about Section 504 and the ADA Coordinator can be found at here, (408) 554-4109, oae@scu.edu. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

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Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

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