Principal User Experience Designer

Job Description:

The Role...

Fidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first! It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. This role is responsible for designing business intelligence and reporting solutions for our external business partners.

The Expertise and Skills You Bring

• 7+ years of UX or related experience is preferred
• A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred
• Experience working on agile teams delivering value in digital products preferred
• Experience running and/or using research to support evidence-focused design decisions preferred
• A digital portfolio we can review online is required
• An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing
• Ability to design across all channels including web, native, and automated
• Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives
• A foundation of development knowledge, both web and mobile
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better
• Partnering with user research to identify the customer problems to solve
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions
• An unwavering curiosity to ask why
• Design brings you happiness
• Serve as expert and leader in solutions design and various BI platforms/technologies creating clear, specific, and achievable objectives for team members
• Innovate BI solutions to enhance competitive advantage and improve our bottom line
• Provide design and functionality expertise for solution development
• Outline design requirements and generate wireframes/solution mockups
• Ensure all BI solutions adhere to our Fidelity Workplace Investing design guidelines while optimizing dashboard functionality and data digestion.
• Partner with analysts to interpret and finalize requirements
• Work closely with business leaders to ensure final product mirrors outlined specifications

The Team

This role supports Personal Investing at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers!

Benefits

• You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.