Sales Ops Director

Company: IPS Group, Inc. is a design, engineering and manufacturing company focused on low power wireless telecommunications and parking technologies. IPS manufactures its products locally and has been delivering world-class solutions to the telecommunications and parking industries for over 25 years. The company is best known for their patented credit card enabled, solar powered single-space parking meter and web-based management system.

Job Summary: The Sales Ops Director will lead the sales operations team, driving efficiency and effectiveness across the sales organization. This role will focus on strategic planning, process optimization, analytics, and team management to support the sales team in achieving its revenue goals.

Essential Duties and Responsibilities:

1. Strategic Planning: Collaborate with the sales leadership team to develop and implement sales strategies that align with company goals.
2. Process Optimization: Identify, design, and implement sales processes to streamline operations, improve sales productivity, and enhance customer experience.
3. Analytics and Reporting: Develop and maintain sales metrics, dashboards, and reporting tools to provide insights into sales performance and support data-driven decision-making. Support Sales leader with Board meeting prep and materials.
4. Sales Enablement: Partner with marketing and training teams to ensure the sales team is equipped with the right tools, resources, and training to succeed. Help drive lead generation activity and ROI on Marketing investments.
5. CRM Management: Oversee the management and optimization of the CRM system to ensure accurate tracking of leads, opportunities, and customer interactions.
6. Team Leadership: Lead, mentor, and develop the sales team, fostering a culture of continuous improvement and accountability.
7. Cross-Functional Collaboration: Work closely with other departments such as finance, marketing, and customer success to ensure alignment and support overall business objectives.
8. Budget Management: Assist in budget planning and forecasting for the sales organization, monitoring expenditure and ROI on sales initiatives.
9. Pipeline Management: Manage pipeline coverage identifying any gaps giving necessary and actionable input/insights.
10. Commissions Management: Help with design of commissions plans. Manage the commission calculations for submission and approvals as well as reporting to participants.

Qualification and Skills:

1. Strong analytical skills with experience in data analysis and reporting tools.
2. Understanding of Technology sales models including recurring revenue (SaaS) is desirable.
3. Proficiency in CRM systems and other sales enablement tools.
4. Excellent communication and people skills, with the ability to influence and build relationships at all levels.
5. Proven history of improving sales processes and driving performance metrics.
6. Strong project management skills and ability to manage multiple priorities.

Education and Experience:

1. Bachelor’s degree in business, Marketing, or a related field; MBA preferred.
2. 7+ years of experience in sales operations or related roles, with at least 3 years in a leadership position.

What We Offer:

1. Competitive salary and performance-based bonuses.
2. Comprehensive benefits package including health, dental, and retirement plans.
3. Opportunities for professional development and career growth.
4. A dynamic and collaborative work environment.

Physical Demands, Equipment and Machinery: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

Sitting, standing, walking, lifting, and storing supplies and materials throughout the day could be typical of this position. Performing work on a desktop or laptop computer requiring manual dexterity to operate keyboards, fax machines, calculators, photocopying equipment, cell phone and multi-line phone could be typical of this position.

Work Environment: The work environment described here is representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

The position is in an office. The environment is clean and typically free from dust and hazardous materials. This indoor environment is temperature controlled. Occasional travel may be required with equipment.

Note: The above statements are not intended to an exhaustive list of all responsibilities, duties and skills required of personnel in this classification. Nothing in the job description restricts IPS Group, Inc. from the right to change, assign, or reassign duties and responsibilities at any time for any reason. Furthermore, they do not establish a contract for employment as this is an “AT-Will employer.

It is the policy of IPS Group, Inc. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, sexual orientation, or veteran status.

Salary range - $175k - $190k/yr.

An Equal Opportunity/Affirmative Action Employer—M/F/D/V

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