Sr. Product Manager End to End Customer Journey

Sr. Product Manager End to End Customer Journey

12+ Months W2 Contract
San Francisco, CA (hybrid)

Benefits You’ll Love:

• NextDeavor offers health, vision and dental benefits for contract employees
• Paid sick leave eligibility is contingent on state of residence
• Optional 401k Plan (excludes employer match)
• Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment (NextDeavor boasts an impressive conversion rate of approximately 70%)!

Become a key player as a Sr. Product Manager:
We are looking for someone to help us define the future of customer product experiences across Adobe's Digital Media portfolio. In this meaningful role, you will engage with cross-functional teams across every step in the customer journey working to ensure we launch new products with best-in-class experiences while also driving improvement to existing ones among Adobe's biggest flagship products.

Our team needs someone that is passionate about building better customer experiences enabling us to continue delivering on our brand promise, creativity for all. Help us become the best in the industry at end-to-end customer journey management.

Here’s how you’ll make an impact on the team:

• Dive deep into understanding products go to market strategy, competitive landscape, and how the experience we plan to deliver aligns with the needs of a customer
• Identify key personas and customer journeys, map flows, and diagnose performance by mining data across many sources
• Interview customers, develop user tests, and identify breakdowns in the customer journey as the customer experiences it
• Size and prioritize opportunities based on quantitative and qualitative methods
• Facilitate discussions with cross-functional teams to develop solutions and drive action across the organization

Here’s what you’ll need to be successful in this role:

• Bachelor's Degree
• 5+ years of experience in product management, ideally with a focus within the consumer software industry. Are you in business development strategy or product marketing? We still want to hear from you!
• Experience managing through ambiguity and making sound decisions with incomplete/ imperfect data; proven track record to assess tradeoffs, thoughtfully prioritize, and maintain a bias for action
• Experience with creative/design tools and processes
• Excellent collaboration skills, incorporating other’s points of view, and helping to align interests
• Strong cross-functional and executive-level communication and presentation abilities
• MBA preferred (or equivalent practical experience)

Pay Range:
$89.00 - $98.59/hour

Ready to make your mark? Take the leap and apply directly here: https://j.brt.mv/jb.do?reqGK=27736041&refresh=true – your application is in good hands.