Senior Product Manager - Growth

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

As a Senior Product Growth Manager focused on the merchant account experience, you'll be at the forefront of driving product adoption within the merchant ecosystem. You'll work closely with cross-functional teams to develop and execute innovative growth strategies that delight our merchants and accelerate their growth.

Responsibilities

1. Ignite merchant growth: Develop and execute growth strategies that drive merchant engagement and retention in the merchant account experience.
2. Unlock merchant insights: Use A/B Testing, market research, usability studies, and competitive analysis to drive roadmap decisions and prioritization. Conduct deep dives into data to uncover hidden opportunities and optimize product experiences.
3. Collaborate with passion: Partner with cross-functional teams to bring your growth vision to life and deliver exceptional results for merchants. Engage closely with engineering and architecture to help determine the best technical implementation while balancing time-to-market needs.
4. Measure and iterate: Continuously track and analyze merchant performance, identifying areas for improvement and making data-driven decisions to fuel growth.

Qualifications

1. 7+ years of experience in product management in technology company, with a focus on the merchant or B2B space.
2. Proven track record of driving significant growth in merchant-facing products through user experience optimization.
3. Strong understanding of merchant acquisition, engagement, and retention strategies.
4. Outstanding analytical skills, specifically in using funnel tracking and BI tools to drill down on insights and create solutions on data-driven hypotheses.
5. History of leading and executing in fast-paced, high-growth, uncertain environments.
6. Excellent communication and collaboration skills.
7. Deep attention to detail and passion to create delightful customer experiences.
8. Minimum of a BS/BA is required, MBA or MS preferred.

Additional Job Description:

Subsidiary: PayPal

Travel Percent: 0

PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.

The U.S. national annual pay range for this role is $96900 to $234300.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.

Who We Are: Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.

#J-18808-Ljbffr