Staff Machine Learning Engineer

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The Senior Product Manager will be responsible to lead problem & solution discovery across various geographies to devise scalable and flexible product solutions.

Meet Our Team:

PayPal's Global Compliance Platform team is hiring a Senior Product Manager to drive the next generation RegTech solutions to meet PayPal’s global regulatory needs.

Job Description:

Your way to impact:

• As a Product Manager in this space, you will manage the end to end development of complex features that will make Paypal compliant with the best customer experience.

• You will partner with technology team to scale the existing infrastructure and collaborate with cross functional stakeholders from marketing, operations, policy, legal, sales to effectively understand business needs, devise solutions and communicate the value proposition of product roadmap.

Your day to day:

• Lead the discovery phases of new feature rollouts with a set of cross functional stakeholders from various business teams, engineering, and other product managers across the organization.

• Evaluate trade-offs amongst multiple solutions and influence roadmap for one or more service/feature areas based on technical feasibility, business timelines and customer impact.

• Articulate and write product strategies for Product, Marketing, Operations and/or BU teams to achieve alignment and support as necessary for new feature rollouts.

• Author product requirements, epics, user stories across multiple complex and cross-functional feature/service areas and create flow documents to ensure solutions are architected to cover Business needs and requirements.

• Scope and prioritize activities based on business and customer impact and work with implementation teams to deliver multi sprint roadmaps while optimizing time to market.

• Devise strategy and support product launch and Go-to-Market plans.

• Establish deep understanding of platform and technology in product area to create scalable & flexible solutions.

• Recommend new processes, workarounds, and flow changes to ensure constant improvement and evolution of the Consumer experience.

• Conduct market research, gather feedback from internal regional & operations teams and analyze existing product flows, contact reasons and net-promoter-scores to identify experience gaps.

• Viewed as a service or product expert for a single product/service area or as having broad experience that is helpful on new initiatives.

What do you need to bring:

• 8+ years of related professional experience or Master’s Degree and 4+ years of experience in Product Management.

• Skilled at working with cross functional groups and matrix organizations in multiple geographies.

• Ability to multitask and manage multiple projects simultaneously.

• Demonstrated data driven approach to draw insights and influence decisions.

• Outstanding communication and organization skills.

• Proven ability to deliver on a new product challenge quickly and valuably.

• Thrives in an environment of continuous change and complexity.

• "Can do” attitude, team player, fun, energetic personality, works well under pressure.

• Successfully negotiates and defends his or her position.

Additional Job Description:

Subsidiary: PayPal

Travel Percent: 0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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