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Tbwa Chiat/Day Inc

Director, Revenue Operations San Francisco, California, United States

Tbwa Chiat/Day Inc, San Francisco, CA, United States


About Checkr
Checkr builds people infrastructure for the future of work. We've designed a faster—and fairer—way to screen job seekers. Established in 2014, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping to hire great new people with an experience that’s fast, smooth, and safe. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company.

Job Overview

We are seeking a highly motivated and detail-oriented Revenue Operations Leader to join our dynamic team. The Revenue Operations leader will be a key partner to Sales Leadership and play a critical role in driving our company's revenue strategy, optimizing our sales and marketing processes, and ensuring cross-functional alignment across the organization. This role is integral to our organization, focusing on annual planning, business insights and reporting, compensation design and territory planning. You will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

The ideal candidate is passionate about data-driven decision-making and has a strong track record in optimizing revenue operations to support ongoing growth. This role combines strategic thinking with hands-on execution to improve efficiency and accelerate growth.

Key Responsibilities:

  • Revenue Insights and Analytics:
    • Lead the development and delivery of actionable insights and analytics to guide strategic decisions.
    • Partner with data teams to ensure the availability of accurate and comprehensive data.
    • Create and maintain dashboards and reports to track key revenue metrics.
    • Establish performance metrics and KPIs for the GTM teams.
    • Conduct regular performance reviews, identify areas for improvement, and implement development plans.
    • Provide ongoing coaching and support to optimize sales effectiveness and achieve targets.
  • Annual Planning:
    • Oversee annual revenue planning, including forecasting, budgeting, and performance targets.
    • Collaborate with finance and sales leadership to develop achievable and ambitious revenue plans.
    • Ensure alignment between revenue goals and organizational strategy.
  • Reporting:
    • Develop and manage regular performance reports for senior leadership and key stakeholders.
    • Ensure accuracy, timeliness, and relevance of all revenue-related reporting.
    • Identify and communicate trends, outcomes, and business implications from data.
  • Territory Planning and Quota Design:
    • Design and manage the structure of sales territories to optimize market coverage and productivity.
    • Use historical data and predictive analytics to inform territory assignments and adjustments.
    • Monitor territory performance and implement necessary changes to maximize revenue.
    • Develop equitable and attainable quota assignments for sales representatives and teams.
    • Utilize historical performance data and market analysis to inform quota setting.
    • Regularly review and adjust quotas to reflect changes in market conditions and business goals.
  • Compensation Design:
    • Design, implement, and manage competitive and effective sales compensation plans.
    • Ensure alignment of compensation strategies with business objectives and revenue targets.
    • Monitor and adjust compensation plans as needed to maintain motivation and drive performance.
  • Team Leadership:
    • Manage, mentor, and develop a team of sales operations professionals, fostering an environment of trust, collaboration, and continuous improvement.

Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or a related field; MBA or advanced degree preferred.
  • 10+ years of experience in revenue operations, sales operations, or a similar role.
  • Strong analytical skills with a deep understanding of data analysis, performance metrics, and financial reporting.
  • Proven experience in annual planning, territory management, compensation and quota design.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficiency with CRM software (e.g., Salesforce), BI tools, and other relevant technologies.
  • Ability to manage multiple priorities and work in a fast-paced environment.
  • Proven ability to collaborate effectively across multiple functions and departments.

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary for this role is $226,658 to $266,656 in San Francisco, CA.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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